Contact Bitwarden Password Manager Support

by BluegrassYakFishin

After the last update, the app has begun crashing fatally. It will suddenly log me out and then will crash on the Log In option but it will let me create a new account (which is useless). This continues even after hard restarts. The app cannot be uninstalled as iOS thinks it’s still there and gives the “open” option in the App Store rather than the download option even after the app is deleted. I had to wipe my phone last Saturday and start over. Of course my passwords were there when I was able to sign back in after the restart, but I lost the rest of my phone (restoring brought back the glitch). Now I have to do it all again 5 days later. I loved Bitwarden and have been a paid user for a year, but this is just too buggy to rely on. A password manager today is critical to personal security. Since Bitwarden can no longer be trusted so I’m off to find another solution.

by Al12?

Likely my interrupted rating attempt a few min ago was posted. So I will finish the prior discussion. I inadvertently copied my pwd , i.e. “Password copied”. No information was provided as to what the icon meant, nor could I locate any info as to “where” my pwd was copied. After reading topics in the discussion groups, I determined it likely was copied to the “clipboard”. I could find no information as how to locate clipboard, nor how data retained it would be used. I inadvertently found that I could give the clipboard a timed delete setting...that I did immediately. I still do not know how to view what is in the clipboard, nor how it is used...other than such items are apparently copiable in an unencrypted format to other apps, such as Word, email, etc. All basic operations, such as installing login info for tablet/phone apps is done without any supporting info as how this activity is done. I also could not locate any info as to how to link the Bitwarden info to the other app on IPad...fortunately another person was able to show me how the app works. This app seems geared towards ppl familiar with this type of app and greatly lacks the basic info on how to begin setting up the app to work successfully. If you look at the various Help topics, it is clear the Bitwarden authors assume very tech-savvy users...not the novice user.

by ZethiaZ

Bitwarden is as a service, much better than any other password manager. Its Open Source, and they host it for you so its not a pain to manage. That means its the most secure password manager, and since the entire point is to be secure, I think it is very important. The App itself has a lot of bugs, nothing so bad that I cant use it. It crashes randomly sometimes, it closes out windows when im creating accounts, it sometimes doesnt fill passwords for no reason, etc. Its never so broken I cant get my password, but its because annoying and cumbersome to deal with all of the bugs constantly. The worst thing is it barely gets better, the app is rarely updated and I havent noticed any improvements with all of the bugs since I started using Bitwarden over a year ago. Its still by far my top choice for a password manager, but if you know that you will be highly frustrated by bugs, and are ok with using something less secure, maybe look elsewhere.