Cleanfox app not working? crashes or has problems?

Cleanfox Status

Last Updated on 2025-05-12 by FOXINTEL

I have a problem with Cleanfox

Are you having issues? Select the issue you are having below and provide feedback to Cleanfox.

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39 User reports:
App has problems

User reports 39

⚠️ Most reported problems ⚠️

Not working

38.1%

28.6%

Connection

21.4%

Something else

7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cleanfox Problems 🔥

- One hit wonder

- Asks for a quick 5 star rating

- Takes forever to set up

- Doesn't actually remove emails from mailbox

📋 3 Reported Issues:

Marktrigg60@me.com 2024-12-25

Cannot add another mailbox to my account

Amanda Griffin 2022-10-16

Link that is sent to confirm my email is constantly expired

Daniel 2022-06-22

login to cleanfox (the third step after IMAP protocol) on "setting up your acount gmail..." screen has infnite loading sign

Showing 1-3 of 3 reported issues:

Have a Problem with Cleanfox - Mail & Spam Cleaner? Report Issue

Common Cleanfox Problems & Solutions. Troubleshooting Guide

Table of Contents:

Cleanfox iPhone Issues and Solutions

Cleanfox iOS app crashes, not working, errors
Cleanfox iOS app network issues
Cleanfox on iOS has black/white screen

Cleanfox Android App Issues and Solutions

Cleanfox has errors/crashing/not working
Cleanfox server network connectivity issues
Cleanfox has black screen

⚠️ Troubleshoot | Fix Now in One Click

Cleanfox iPhone Issues and Solutions

How to fix Cleanfox app crashes or not working on Iphone (iOS):

Close and restart the Cleanfox app on iPhone
Update Cleanfox app to the Latest Version for iOS
Uninstall and reinstall Cleanfox iPhone app
Update your iPhone to the latest iOS version

Fix Cleanfox on iPhone unable to connect to server/internet connection issues::

To resolve Cleanfox network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Cleanfox Android App Issues and Solutions

Fix Cleanfox not working on Android, crashes, errors or is unresponsive:

Force Stop the Cleanfox App
1. On android, goto Settings » Cleanfox » click [Force Stop]

Update Cleanfox to the latest version on PlayStore

Clear Cleanfox App Cache and Data:
1. On android, goto Settings » Apps » Cleanfox » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Cleanfox.

Fix Cleanfox unable to contact server/ Cleanfox internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Cleanfox » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Cleanfox » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cleanfox

Contact Support

Verified email

Contact e-Mail: support@cleanfox.io

Verified email ✔✔

E-Mail: contact@cleanfox.io

Website: 🌍 Visit Cleanfox Website

Privacy Policy: https://www.cleanfox.io/en/fox/privacy/

Developer: Foxyteam

‼️ Outages Happening Right Now

Jun 03, 2025, 08:34 AM
a user from Munich, Germany reported problems with Cleanfox : Not working
May 01, 2025, 05:28 PM
a user from Herne Bay, United Kingdom reported problems with Cleanfox : Login
Apr 27, 2025, 08:42 AM
a user from Longjumeau, France reported problems with Cleanfox : Connection
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