Contact ParkNYC Powered Support
Company Name: Parkmobile USA, Inc.
About: ParkNYC is a convenient way to pay for parking with your mobile phone at all
metered parking spaces in New York City. ParkNYC is brought to you by the New
York City Department of Transportation.
ParkNYC Powered Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with ParkNYC Powered by Flowbird. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ParkNYC Powered by Flowbird. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Parkmobile USA, Inc.
Read 11 Customer Service Reviews 😭😔💔
I been using NYC PARKING MOBILE APPS to paid for parking. But lately I been receiving parking tickets 38-FAILURE TO DSPLAY METER REC. Why am I getting this summon. True I can proof it by going into my parking session receod. Why am I getting the tickets.. Please advise.....
I am not able to extend my session. I called your number and its saying I can't there is no parking available at this place. Can I speak with someone please. I don't want to get a ticket
I need to cancel the account associated with this email. Phone number is (239) 248-8938. Will not allow me to do so via the app.
Hi, I need your help as my password is not working My email: simontov1@redacted Tel: 917-531-3009
i used the app to pay for parking on 1/11/22 i just received a summons in the mail for that location and date. i did not have a summons on my vehicle when i came out. im disputing this violation .
Worst experience ever! Had to register for account because parking meter did not work. Opted for system-provided secure password. My card had been charged $25. I have not seen any disclosures about a required $25 wallet balance. Decided to log back in to resolve the issue, find a contact number to call, etc. The app had not retained its own secure system-provided password. I clicked "Forgot password" and subsequently password reset links 7+ times. Links do not work. Decided to contact support over the phone. Phone support is to pay for parking only. No other options. Found a site for submitting a 311 request. It would not accept the submission stating that 17th Street in Brooklyn does not intersect with Quentin Street nor Kings Highway. And where did I park yesterday, then? I have ultimately reached DOT, received great assistance. And found out that my wallet balance would be refunded after 90+ days via "live" check. Where was I transferred to - 20th century?! My rant is not reflective of the phone assistance I have received. All reps have provided impeccable service. (Notwithstanding the statement that I should have reviewed all the information prior to logging in. All while I was in a rush to pay for parking before I could get a ticket.)
I have a new iPhone and I am unable to use the app to start a parking session. What can be done to fix this?
You have blocked me several times from using ParkNYC I have money on my account and I am mad. You keep locking me out asking me to change my password.
Worked once maybe 2 twice.
by BadAssRN82
Had to delete it. It only worked once. It's a shame because it has great potential and I would rather pay the app direct then have my credit card scanned at one of those meters. It's a shame. Because in NYC it's more expensive to park and to be able to use this app while not having to exit the car and find the meter would've been great. The issue was I would input my zone and time and click send. Then nothing would happen. I would go and check email to see if they emailed me the confirmation and they wouldnt I would waste time thinking it's wifi sitting in my car and people would come by thinking I'm leaving my spot. No I was just waiting to see if it went through. Also the other issue is it only alerts you by email when you're close to your end of time and who checks their email when they're out shopping. A text should be given or an alert that's audible on the phone would be better. Fix the app and maybe I will redownload but otherwise I want my refund of 25 dollars.
PLEASE Remove this app from App Store.
by Darek Party Rental
Those developers that are working on this app to fix all the issues need to be fired. Worst app I have experienced in my life. Constantly crashing, every week or two I need to reinstall it. Got couple times parking ticket even after purchasing mini meter ticket through the app. You can not add more vehicles than 5, my question is why????? Why is there a limit on it? I have delivery business with 7 vehicles and it’s a burden for me. Please Apple take this useless app down. It does not deserve to be listed, the rating speaks for its self. It’s a tragedy that in 2019 soon to be 2020 this city and developers can not create properly working app. Total waste of city money. I think friend or family member from the mayors office got this job, and is taking money out but has no clue of how to create working app. I am annoyed and discussed by this. Developers are total garbage in what they are doing. I hope they ready this and take the app issues seriously. Please fix this crappy app. Once again PLEASE, PLEASE.
Faulty app leads to parking violations.
by High Line Life
This app is faulty and should be removed / banned from the App Store. Additionally, the Developer responds to all reviews with the same inadequate response.
I can see from the reviews that users have been experiencing similar issues for over two years, and the developer has yet to resolve any issues. I think the best solution is to raise this issue with the Mayor De Blasio Administration, Department of Transportation, New York Police Department Bureau of Traffic Law Enforcement, and 311. Please contact them to express your concerns.
Below are a few following issues:
1. Not all parking zones are shown.
2. Parking zones buttons often appear empty with only the outline of the button shown.
3. If you parked in a zone for the maximum time period, but decide to move your vehicle elsewhere in the same zone, you cannot complete your new transaction on the app.
4. On the checkout screen, the START PARKING button often does not work (ie does not complete the transaction). Beware that you may have not completed your purchase and are at risk of a parking violation.
5. The app is not compatible with Apple Pay.
6. To resolve item #4, I have to frequently reinstall that app. However, reinstalling the app does not resolve issues #1 or #2.
7. The app often says “no network connection” after starting a parking session, even if your iOS has full LTE service or Wi-Fi.
8. The app design is dated, buggy, and has a poor UX experience.
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