Equilab app not working? crashes or has problems?

Equilab Status

Published by on 2023-12-28

Track your rides and record every movement of your horse. Become part of the
world’s largest equestrian network - for free! Patrik Kittel, Olympic rider,
says: “A training tool like Equilab is valuable for riders at all levels and
within all different disciplines.


I have a problem with Equilab

Are you having issues? Select the issue you are having below and provide feedback to Equilab.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
137.5%

Crashes
37.5%

Not working
25.0%

Connection
12.5%


Reported Issues: 11 Comments

By Lyn   4 months ago


How to restore a ride that didn't save from Dec 9, 2023?

By Janet M Nelson   6 months ago


Equilab will not shut off. Even though on the home page it shows the ride is finished. And saved. Right now it is at 10 hours and counting.

By larisa   7 months ago


when i finish riding, the road i did, is grey, and there is no walk, trot and canter measurements, just distance and elevation

By Anne Keywood   1 year ago


My app did not track all of the ride and only shows walk, when I've trotted and cantered and took a completely different route to the one showing?? Ideas pls

By Lou   1 year ago


I have finished a ride and it won’t turn off with the tracking

By Judith Hoyle   1 year ago


somehow i've got a "timer" going on Equilab app, even though i stopped my last Track My Ride. How to I stop this darned timer?

By Kate Horrigan   1 year ago


Twice now it says problem recording movement. So it records the ride but with no information apart from the route.

By Karin Bakker   1 year ago


Equilab keeps saying interrupted training. I have a Samsung s20 fe. I turned off all battery saving options but still doesn't work. Equilab used to be on the Never Sleeping list but after an update on my phone a few months ago that option is no longer available for Equilab. I really like this app but it is not dependable. How do I fix this?

By Judith MacPheters   1 year ago


Equilab won't open

By Sharon Slade   1 year ago


Equilab shows the route but with interrupted grey areas too?! Also the route says I walked all the way when I trotted and cantered too? Have a Motorola G31 phone. Any ideas please? Many thanks

By Sophie Moody   1 year ago


In the last week the app keeps turning off during training. I pressed trouble shoot and followed the advice to follow in the settings. The app counties to shut down during training and says interupted training.


Common dislikes about Equilab app

- Not able to access timeline/tempo/speed information

- No feature to predict jumping, bucking, and rearing

- No help from customer support

- Charged subscription fee without additional features being accessible

- Scammed a small business out of $80



Have a Problem with Equilab: Horse Riding App? Report Issue

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Common Equilab Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Equestrian Insights AB, developers of Equilab.


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Developer: Equestrian Insights

E-Mail: [email protected]

Website: Visit Equilab Website



About this app

The subscriptions include full access to advanced details about the training, weather history, an equestrian customized calendar, safety tracking and a lot of new upcoming features! this app offer one subscription with three different periods, 1 month, 6 months and 12 months.  Become part of the world’s largest equestrian network - for free! “A training tool like this app is valuable for riders at all levels and within all different disciplines.  Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.  Ride with this app to automatically track your horseback riding and get new insights into your training by simply having the phone in your pocket.  Download now and become a part of the world’s largest equestrian network with one million users.  Riding is riding, and having an understanding of what you do in the saddle is important no matter what discipline you practice or what level you are at.  In united states there is 1 week of free trial and thereafter the price is 9. 99$ for 1 month, $49. 99 for 6 months and $79. 99 for 12 months.  Your subscription will automatically renew unless canceled at least 24 hours before the end of the current period.  Your account will be charged for renewal within 24 hours prior to the end of the current period.  Subscriptions may be managed by the user and auto-renew may be turned off after purchase by going to the ‘Manage Subscription’ page in settings.  Let your friends, co-riders, coach, and veterinarian know what you are up to by joining the largest social network for equestrians.  Find patterns in your training that inspires success for you and your horse.  Payment will be charged to iTunes account at confirmation of purchase.  Get the awesome power to automatically record your training.  Track your rides and record every movement of your horse.  Plan and organize your riding together with your team! 



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