HomePath app not working? crashes or has problems?

HomePath Status

Last Updated on 2020-11-20 by Fannie Mae

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Common HomePath Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HomePath app on iOS and Android devices. Solve all HomePath app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HomePath iPhone Issues and Solutions

HomePath iOS app crashes, not working, errors
HomePath iOS app network issues
HomePath on iOS has black/white screen

HomePath Android App Issues and Solutions

HomePath has errors/crashing/not working
HomePath server network connectivity issues
HomePath has black screen

HomePath iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HomePath app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HomePath app crashes or not working on Iphone (iOS):

Close and restart the HomePath app on iPhone
Update HomePath app to the Latest Version for iOS
Uninstall and reinstall HomePath iPhone app
Update your iPhone to the latest iOS version

Fix HomePath on iPhone unable to connect to server/internet connection issues::

To resolve HomePath network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HomePath black/white screen (blank screen) on iPhone:

Follow the HomePath iOS app troubleshooting guide Here →

HomePath Android App Issues and Solutions

Fix HomePath not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HomePath app issues:

Force Stop the HomePath App
1. On android, goto "Settings" » click HomePath app. » click "Force Stop".

Update HomePath to the latest version on PlayStore

Clear HomePath App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HomePath app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HomePath.

Fix HomePath unable to contact server/ HomePath internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HomePath » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HomePath » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HomePath on android.

Solve HomePath black/white screens issue on Android:

Follow the HomePath android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fannie Mae, developers of HomePath.

About this app

Travel Time Search allows you to specify up to two locations to which you, or your family members, commute on a regular basis, and identifies homes that satisfy your commuting preferences. You can search for homes within a particular neighborhood, or search using Fannie Mae’s patent-pending Travel Time Search technology. HomePath© Mobile App allows you to conveniently search for HomePath properties throughout the United States. You can also filter search results by price, numbers of bedrooms and baths, square footage, and property status. • Save the listing to your HomePath.