Contact GYROOR Support
Company Name: 深圳车泰斗科技有限公司
About: This software is written by the dean of Shenzhen car limited company of science
and technology, software has several functions
The software through the
Bluetooth 4 operation of electric vehicles
1 to read the speed of the car,
electricity, the current model of the car
2 set the car in the mode, limiting
the speed of the car, view the parameters of the car
3 set the color of the car
lights.
GYROOR Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Gyroor Website
Privacy Policy: https://gyroor.com/pages/privacy-policy
Developer: Gyroor
Read 13 Customer Service Reviews 😭😔💔
I am in Melbourne Victoria Australia, Where is a service agent near me please.
Terrible company and customer service. Can’t get them to return my email and no number to call. I’m missing the handle bars and charger. I can’t even find where to buy the handle bars. Wasted $400 for nothing. Don’t buy it’s to risky
Bought the 6.5 hoverboard but the app is in Chinese and can not use it at all!!
I bought a Warrior hoverboard through Amazon. It came with a bent axle on one wheel. I requested a return but your company did not send a prepaid return label. I just want a new replacement hoverboard not a refund. Can you help, please. Michael Rouin mike.rouin@redacted 512-844-4301
Bought a off road hover board my grandson charged it twice and circuit board is fried and Gyroor will not respond. They wanted me to send it back to China which would be over $300 and only paid $279. I only want them to send a circuit board as I can’t find any in USA
Bought a gyroor G5 it never worked. Checked it and found it had no battery. Now i cannot find a battery My son is very disappointed
Lorsque j'ai déballé la boite, il n'y avais aucun fils pour le charger. Comment faire pour en obtenir un s.v.p
purchased 2 gyroor hoverboards. - one works & the other will turn on. Acts like power button is broken. It is fully charged. What do I do?
My ebike I got as a birthday present, it's doesnt even last for an hour. My number is 2674075751
I have downloaded the Gyroor app on my Droid phone. However, it is not controlling the speed. We bought this for our grandchildren to ride when visiting but they have not been able too due to the fact the speed will not turn down on the app. We have put it to kids mode as well with no luck. We have uninstalled the app, reinstalled the app, turned the cell and the board off and on to try to "reboot" with still no luck. Please advise on what I need to do to fix this problem. Thank you.
The app makes me want to return the hoverboard
by Dr. Ak Ula
This app is the worst app ever. Unfortunately, it is necessary if you wish to change colors, play music and see your battery life on the hoverboard that it connects to. The developers seem to have spent about five minutes creating this app that fails in every way. We are very likely going to return the hoverboard because of the app. A $250 hoverboard should have an app that works seamlessly together. This is not the case. I would recommend not purchasing the hoverboard because of the inaccessibility and inaccuracies of the app. If you are checking this app before buying the board, you are very smart and I wish I had done the same. The board is decent, but you really need the app to use all of its functions. This app needs many updates to get to a point of usefulness. Again, I RECOMMEND NOT PURCHASING THIS BOARD BECAUSE THE ONLY APP THAT ATTACHES TO IT IS USELESS AND DYSFUNCTIONAL.
Horrible App! Please Fix!
by Skyline.1
Like many others say board is great for the most part but the app is junk! You’d think the company that sells their hoverboards at near $400 could afford to hire a great developer for their tech. Please, don’t be ignorant, you see these reviews and know that people are complaining about the app so fix it, it shouldn’t be that hard and get a good reputation for your name that people will respect and gladly buy your product.
Issues:
Constantly disconnecting. Colors on lanterns don’t stay changed. No way to disable auto color change on lanterns. Pop ups in Chinese keep piping up. Should have turning force control since it will occasionally throw you off the board due to aggressive turning force. Option to disable the race car noise inside the app would be nice. Thanks in advance. One star for the app until it’s fixed.
There is a different app for this!
by Hognerd28
There are two apps for gyroor hover boards! There is one called Smart Board and in my opinion it works better. When you want to log in to the app type gyroor in the log in bar and your in. If you have seen one of the gyroor unboxing and reviews this is the app that they use. While this app does work Smart Board includes the option to turn off the speed limiter. If you would like to get it you can either search it up or look for it the bottom of the page for this app where it says “More from this creator”.
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