Contact EastRise Support
Company Name: VSECU
About: Use our mobile app on your mobile device with confidence.
The NEFCU Mobile
Banking app supports both NEFCU and VSECU members with the following
features:
•Deposit checks by taking a picture
•Check balances and
transaction history
•Transfer funds between your credit union accounts
•Pay your bills or other people
•Manage your NEFCU/VSECU credit and debit
cards
•Set up card alerts
•Locate the nearest branch.
EastRise Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of VSECU
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit EastRise Website
Privacy Policy: https://www.eastrise.com/online-privacy-policy/
Developer: EastRise
Can I trust EastRise app?
Protect your data and wallet. We investigate the developer's website (Nefcu.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Has been unusable since the merge
by Andrew 111111111111
App is alright but the whole credit union is no longer user friendly and makes things more difficult than previously. Such as moving money through Venmo or cashapp triggers a thing and flags it as fraud 50% of the time. I’m not allow to use my card with Apple Pay and they tell me they’re unable to verify it after sitting on a robot phone call for 5 minutes. I also guess I have to get a new debit card and switch over every automatic bill and subscription. Going to be switching banks.
NEFCU is great, app not so much
by Krazzzzzzzy
I know it’s a new app and all, but how does one back track so much. One major feature that was useful that was removed upon joining the banks was seeing what was available under what is current.
Hopefully this returns!
Literally every process is less convenient
by Hhmmmmmmmmmmmmmmmmm
The previous version showed you balance, amount due, and next due date for all accounts, right on the Home Screen. Now it’s 2-3 taps and a swipe into each account separately to find that info.
You could also schedule a payment/transfer from viewing that account. Now you have to back out and click trough a different menu.
The interface is also way busier - somehow less info takes up more space.
Have a Problem with EastRise Mobile Banking? Report Issue
Why should I report an Issue with EastRise Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of EastRise Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EastRise Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EastRise Mobile Banking.
