Contact CoStar Support
Company Name: CoStar Group, Inc.
About: CoStar Group (NASDAQ: CSGP) is the provider of commercial real estate information, analytics and
marketing services.
Headquarters: Washington, District of Columbia, United States.
CoStar Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with CoStar -Commercial Real Estate. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CoStar -Commercial Real Estate. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CoStar Group, Inc.
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Get Pricing Info for CoStar GroupContact CoStar Group! Or Contact Support
Need help using CoStar Group? Try their Help Center now!
CoStar Group in the News!
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Read 4 Customer Service Reviews 😭😔💔
I have spent a couple of hours going though the endless cycle of do this then do that then do this etc. I have sent an email to every box that had a comment space. I don't know if any of this email will cancel my yearly account. If I don't get an email or phone call confirming my cancellation I'll cancel my credit card and I'll report them as a fraud credit charge.
Awful
by Carly0017
Daily desktop user. This app is an absolute waste of my time to scan my phone to my computer screen to log in with every - single - day. Cheers you for screwing your paying customers with this extended log in so you can MAYBE find people who found a loophole. App does not work as well as desktop version.
Looks like Costar deleted my last 1 star review? Wish I could give you negative 1 Stars. We also had a looplink through them to link our properties to our website. After 4 months, they still can’t get it right. Our listings seem to be at random - some are not even states we service. Having difficulty with anyone being able to actually personally help. The only helpful person is our property researcher who responds and acts quickly, but doesn’t always have authority to make bigger changes.
Bait and Switch/Subscription is Useless Now
by NTroege
CoStar is rolling out a new security feature that requires users to take a picture of their computer screen to log in to their account. I work on a secure floor at a bank so I’m not able to take a picture of my screen and now I’m locked out of my account but my company still has to pay for it until my subscription comes up for renewal. The subscription fee is a non-trivial amount of money.
This is a total bait and switch. Basically, some analysts at a different bank got caught pirating CoStar like nine months ago and the company overreacted and is collectively punishing all of its customers. To add insult to injury customer service hasn’t responded to my email for over a week.
Pointless if you can’t ‘get through the front door’
by Assira The Black
If you want to use if like zillow or realitor app, it is pointless. Those you can download, make an account, and get to price hunting for your dream home. I was hoping that this app would provide something similar. I downloaded it and there is no way to create an account. It looks like you have to go to their site to get the desktop app. I am not thrilled about this. It I wanted it on my computer there are other options. So no telling if the actual app is like the features available for homes. I could not even get that far.
Have a Problem with CoStar -Commercial Real Estate? Report Issue
Why should I report an Issue with CoStar -Commercial Real Estate?
- Pulling issues faced by users like you is a good way to draw attention of CoStar -Commercial Real Estate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CoStar -Commercial Real Estate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoStar -Commercial Real Estate.
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