Contact Windscribe VPN Support

by Darkexist

I’ve been using free version of this app for a days to see if it fits my needs or. I live in a country that gov blocks VPN, most of them don’t work at all or a few of them works very slow. Surprisingly this one works well so I decided to buy the yearly plan. Before purchasing I wanted to read the reviews. In negative reviews, developer responses is so rude, he doesn’t talk professional at all, he just blaming users who gave him negative reviews, Im saying “he” because it’s just one person not a company, companies customer support or developers never talk impolite and unprofessional with their customers like saying: “if you don't like the app just delete it” or “it’s just your device see my app rating is 4.7”
So yeah I’m not gonna trust about my privacy to a “man” that can’t control his attitude at all!
I’m saying “man” because I don’t believe this app belongs to a company, even if it does, that’s more worse for a company to hire people like that!
Many people wouldn’t care these kind of things but when I’m gonna pay near 100$ per year I would expect more professional attitude!
Sorry for my bad English, it’s not my native language.

by Kingdorothy

I have this VPN drop numerous times in one day. Sometimes the app itself is even so troublesome that I can’t even disconnect, keeping my phone in a state of limbo while being unable to make phone calls, use internet or GPS (which has really screwed me over sometimes). I paid for a year of this and am quite disappointed. I am not sure if this is normal for VPNs. On the bright side- their new app update is much better.

Edit: the developer responded saying the app would have zero impact on phone calls & GPS. I’m not saying it has a direct impact- I’m saying the fact the VPN drops and attempts and struggles to reconnect and disconnect so many times leaves my phone in a state where I can’t get any internet connection and I actually have experienced multiple situations in which I have physically seen the phone cycle through and keep my phone call “attempting to ring” as it tries to reestablish a connection to the VPN- same with GPS. I found their response to be very unprofessional sounding as well, I am going to contact their support on their website.

by Reveiw Master 1010

It was great at first then my wifi slowed down my phone was glitching a lot during it which is not normal because I have a new phone . Not to mention it keeps everything after deleting . I deleted the app and it kept everything on Netflix (saying I was still in the UK ) and my wifi(saying vpn was still their ) . And while it said I was still in UK everything that’s is on UK Netflix was grey or blacked out . After a while and many tries of reloading everything I got everything back to normal . Knowing I almost bought the yearly plan sickens me . I also noticed that the developers responses seem very very rude towards their customers. As if their are not the people keeping ur app going . I may consider re downloading if these issues are fixed !!!