BenchPrepHR Companion app not working? crashes or has problems?

BenchPrepHR Companion Status

Last Updated on 2018-02-05 by Watermelon Express

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Common BenchPrepHR Companion Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BenchPrepHR Companion app on iOS and Android devices. Solve all BenchPrepHR Companion app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BenchPrepHR Companion iPhone Issues and Solutions

BenchPrepHR Companion iOS app crashes, not working, errors
BenchPrepHR Companion iOS app network issues
BenchPrepHR Companion on iOS has black/white screen

BenchPrepHR Companion Android App Issues and Solutions

BenchPrepHR Companion has errors/crashing/not working
BenchPrepHR Companion server network connectivity issues
BenchPrepHR Companion has black screen

BenchPrepHR Companion iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BenchPrepHR Companion app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BenchPrepHR Companion app crashes or not working on Iphone (iOS):

Close and restart the BenchPrepHR Companion app on iPhone
Update BenchPrepHR Companion app to the Latest Version for iOS
Uninstall and reinstall BenchPrepHR Companion iPhone app
Update your iPhone to the latest iOS version

Fix BenchPrepHR Companion on iPhone unable to connect to server/internet connection issues::

To resolve BenchPrepHR Companion network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BenchPrepHR Companion black/white screen (blank screen) on iPhone:

Follow the BenchPrepHR Companion iOS app troubleshooting guide Here →

BenchPrepHR Companion Android App Issues and Solutions

Fix BenchPrepHR Companion not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BenchPrepHR Companion app issues:

Force Stop the BenchPrepHR Companion App
1. On android, goto "Settings" » click BenchPrepHR Companion app. » click "Force Stop".

Update BenchPrepHR Companion to the latest version on PlayStore

Clear BenchPrepHR Companion App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BenchPrepHR Companion app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BenchPrepHR Companion.

Fix BenchPrepHR Companion unable to contact server/ BenchPrepHR Companion internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BenchPrepHR Companion » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BenchPrepHR Companion » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BenchPrepHR Companion on android.

Solve BenchPrepHR Companion black/white screens issue on Android:

Follow the BenchPrepHR Companion android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Watermelon Express, developers of BenchPrepHR Companion.

About this app

BenchPrepHRCompanion includes all practice questions, practice exams, review lessons, and flashcards available in the web version, as well as games and historical reports to help you analyze your progress. Note: BenchPrepHRCompanion is intended only for students using the BenchPrep HR Learning System; without a subscription, the application will not work. Access the BenchPrep HR Learning System on the go with the free BenchPrepHR Companion app! Preparing for the PHR/SPHR Certification Exam is easier than ever. For more information and to purchase the program, please visit our website.