Zepp ( app not working? crashes or has problems?

Zepp ( Status


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Are you having issues? Select the issue you are having below and provide feedback to Zepp (.




⚠️ Most reported problems ⚠️

Connection
25.5%

Not working
25.1%

Crashes
19.6%

Login
14.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Zepp ( Problems 😠👌🔥

Cons

- Language limitation

- Inaccurate step counting

- Counts steps while sleeping and sitting

- Negative reviews

- Countless bugs

- Inability to retain data

- Have to activate Share System Notifications on the phone bluetooth settings

- Synchronization takes too long

- Only two faces are customizable

- Data can be lost and not recovered

  91 Reported Issues: 😵🆘🛟🚨📢

Jessica Vitello
2022-03-14

My app keeps crashing. I have removed the app, cleared my cache, rebooted the phone, reinstalled the app and nothing has worked. I have tried this six times without success. It keeps crashing after freezing on the connect to Amazon heart information screen pops. Every time it freezes

RC Bond
2022-03-14

Zepp App has not responded all day (3/14/22) on several different devices.

Liz Roell
2022-03-14

Can’t get the app to open, freezes on splash screen. Have tried rebooting phone, turning Bluetooth on and off, deleting and reloading app. Nothing is working. I have iPhone 8 Plus

Tina
2022-03-14

Zepp app keeps freezing up and won’t open even after deleting and reinstalling.

Eytan
2022-03-14

App continue to freeze and is stuck. Unistalled, reinstalled, created new account and just freezes.

Cheryl Hopkins
2022-03-14

Zepp app on my iPhone will not load. Worked fine for 3 days. Now arrows on app move for 2 seconds then everything freezes!!!!!

Charles
2022-03-14

My Zepp app freezes every time I try to load it. Even after I delete it and reinstall it. I’ve forgot this device in Bluetooth. I’ve factory reset the watch. Deleted the app like 7 times and deleted cache history from explorer. Nothing is working. The watch was still receiving notifications before I did the factory reset. The watch isn’t much use without the app. Can y’all give me instructions on how to fix this? Thank you.

Bob
2022-03-14

IOS 15,4 for more than a month without issues until this morning. The Zepp app now hangs at the first screen with the arrows and then goes back to the main IOS screen but the app is still running in the background. Selecting the app from the background apps brings yp the arrows screen and then does the same thing. I have rebooted the iPhone to now avail.

Stacey Smith
2022-03-14

The Zepp app for iphone is not working. It will not open. it just crashes.

Alberto Martinez
2022-03-14

Zepp app stopped working on my iPhone 13 today (March 14th, 2022). It was working in the morning, it does not open or crashes when trying to open it in the afternoon. I have updated the phone, deleted the app, installed it again. Nothing works.

Ruby Deng
2022-03-14

Suddenly today Zepp APP cannot be opened, I tried multiple time. Switch on off the iphone, offload APP, still not work.

Valerie Orcutt
2022-03-14

App tries to open but crashes

Jody
2022-03-14

App has crashed!

Terri Dillard
2022-03-14

App will not open. I’ve tried everything but reloading. I don’t want to lose my data

Melissa Vandal
2022-03-14

The app will not load, have been trying 5 hrs, did power off the phone and still not working

Rick
2022-03-14

App crashes and will not open. Finally opened & froze up

Leaplion007
2022-03-14

The app freezes at the title screen, then crashes about 15 seconds later.

Lon
2022-03-14

Zepp app frozen!

Melanie Chacon
2022-03-14

The app suddenly stopped working on my iPhone 11pro max. I have tried toggling the Zepp settings and have rebooted several times. I also tried re-installing the app. It still does not work. It won’t get passed the allow Zepp app to sync my steps page. The buttons to accept or decline do not work. It’s frozen on that screen. Please help.

Dave
2022-03-14

Zepp app locks up today. Running IOS 15.3.1 and had no previous problems. App stops at “Allow Zepp to Access Health”. “Don’t Allow & OK” buttons don’t function. Power cycled IPhone – no change in app’s behavior. Uninstalled & reinstalled Zepp - no change in app’s behavior. IPhone detects Amazfit Band 5 Bluetooth.

Jessica Semo
2022-03-14

i log in and when the option pops upt o allow zepp to sync with apply health the screen freezes i can not do anything. i have uninstalled, restarted, created new account and nothing. it worked fine yesterday

Ken Callies
2022-03-14

The zepp app freezes and is unusable! You support website is useless requiring a zepp ID from the App. If your having problems with the app how the hell do you get a zepp id!

V
2022-03-14

App crashes and will not open. It uninstalled it twice and no improvement.

Lori VanValkenburg
2022-03-14

App won’t open. Crashes

Susan
2022-03-14

The app stopped when the time changed. When it restarted the time was incorrect. This morning, the app won’t even open.

Michael Healy
2022-03-14

Zepp application not starting on Iphone.

Nick
2022-03-14

App freezes and won’t open past splash screen

Adrian
2022-03-14

App crashes and will not open (Iphone SE 2000 / IOS 15.3.1)

Fredna
2022-03-14

App crashes and will not open.

Showing 61-90 of 91

Have a Problem with Zepp (formerly Amazfit)? Report Issue




Common Zepp ( Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zepp ( app on iOS and Android devices. Solve all Zepp ( app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Zepp ( iPhone Issues and Solutions

  2. Zepp ( Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anhui Huami Information Technology Co., Ltd., developers of Zepp (.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Zepp(formerly Amazfit) Website

Privacy Policy: https://upload-cdn.huami.com/tposts/8191

Developer: Huami Inc.




About this app

Zepp is therefore able to capture any early warning signs and provide professional guidance, giving you a deeper understanding of your health. this app believes that a happy life is possible for everyone if we bring technology in the management of our health.  Useful in all scenarios of everyday life, this app will turn your device into a portable health monitor through Zepp ’s advanced data analytics and AI algorithms.  By building a professional management platform for your personal health data, this app aims to bringing its digital health management solution to our customers around the globe.  Smart device management assistant: this app can be used to manage the settings for this app and Amazfit smart devices, such as notification management, watch face replacement, widget sorting and others.  Not only will this app record your daily exercise routines and give you a quick rundown of any change in your physical condition, it will also perform AI-based, comprehensive and real-time analysis on your physiological parameters.  Enjoy sleep aid music and sleep advice backed by AI technology and scientific research, and customized just for you(available in U. S).  Sleep for greater health all around — this app Aura helps you be your best.  As indicated in our motto “With you every moment”, this app will accompany you all the way in the seeking of this happy life.  If you have any comments or suggestions on this app, please submit your feedback in Zepp .  We read each feedback carefully and will communicate with you sincerely.