Are you having issues? Select the issue you are having below and provide feedback to Zepp (.
Cons
- Language limitation
- Inaccurate step counting
- Counts steps while sleeping and sitting
- Negative reviews
- Countless bugs
- Inability to retain data
- Have to activate Share System Notifications on the phone bluetooth settings
- Synchronization takes too long
- Only two faces are customizable
- Data can be lost and not recovered
Zepp no longer showing its own stock watchfaces and won't connect to AW watchfaces ?
App measures wrong distances during activity. The deviation is more than 40%.
The app seems to have stopped syncing data to other apps (Google fit) iv tried everything I know and can see as an option online with no luck. Nothing is being shared past 4 days ago
Every time I try to create an account/sign in it doesn’t work and when I try to do feedback it also doesn’t work.
An incoming phonecall (from Iphone 11 -iOS 15.5) doesn't display the name of the actual caller on my Amazfit GTR 2, but displays the name of the last caller... Firmware version Zepp: 6.4.1.1
Can not recieve calls and message on my amazfit gtr 2. Its connected to my phone and i checked everything in the zepp app and its ok
I repeatedly get a "Systems Update" message that I think may be a trojan/virus. It says: "1.0.4.29 What's new: Bug fix to upgrade system stability. Please keep device screen on during the upgrade." I read a few months ago that a trojan/virus was getting into apps using a similar message. The above message has appeared for months, even though I have consistently loaded all updates. Is 1.0.4.29 a legitimate update? My Amazfit Bip U Pro watch is now frozen, saying that an update did not take and I must update the app. It won't recognize the app, however, even when I sync it.
For about a month now the app (or the band) would restart my step count, though the app would store the full step count. The front screen display would be wrong. Today, it restarted my step count after a morning workout where it had worked perfectly, and this time it did not keep the count. Everything started from scratch. It also deleted my sleep data. It was there before the reset.
Whenever I try to add account for alexa, login to amzon page hangs forever and not able to login to alexa. Tried on diff phones, still not luck. i am using poco f1 phone.
Everything is working well but today it shows I woke at 1.44 although I actually woke at 5.15. I have rebooted but is still showing 1.44.
Great app until this morning. Locked up, would not open. Uninstalled an reinstalled a few times. Re
ZEPP. Does not open on screes. Please help
App keeps crashing and will open after time change.
Zepp app is asking to sync with Apple health then freezes.
Zepp app keeps crashing. I’ve tried to swipe app away, I’ve uninstalled and reinstalled. Nothing works
Today when I went to open the app on my phone, it got hung up and then shut down. I have tried restarting the app, my phone and my band 5 watch. All to no avail. It is running the latest version of the app and I have a Iphone 11 - also no new updates installed on my phone. It had been working great up until it refused to work this am.
Zepp app keeps crashing.
The Zepp app won’t open. It starts, freezes than crashes. It’s been like this for the last 15 hours.
Not working , black screen , then opens briefly and shuts off. Doesn’t sync or can’t move to next page.
Zepp getting stuck, it's asking permission to access Apple Health but screen always freeze. I can't proceed it's frozen and will crash right after. Tried uninstalling and installed it again but it was not working at all no changes.
App bow crashes on start up. Nothing will work. Please fix.
Zepp app keeps crashing, will not open. Iphone xr, have already rebooted phone twice now.
Please ADD a water tracking feature!!!
App keeps crashing. Reinstalled app. Turned phone on off. Watch is fully charged.
phone app is frozen this a.m. deleted app, rebooted phone, re-installed...froze on allow access to apple health. cannot click either "don't allow" or "ok". this was done 4 times today freezes same spot.
Freezes or abruptly shuts off/ crashes on start up on Apple Phone . restarted Apple phone and ensured no other app is running...still crashes
Love my watch,but your app won’t open anymore. It’s frozen. Please repair it. Thanks Jeff
App will not let me choose from “use health data” or “don’t use health data” … buttons won’t press. Even if I go into the Apple Settings menu and enable all health settings for the app it still sticks at the “choose health data” screen.
when I open app on iphone it stalls during startup, then shuts down all by itself. I've reinstalled it and then it freezes on the do you want to allow data to apple health etc. after a while it shuts down by itself. Help. Tim
Will not load past the first black screen. Does this on both my wife’s phone and mine. Is the system down or is something else going on.
Complete guide to troubleshoot Zepp ( app on iOS and Android devices. Solve all Zepp ( app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Anhui Huami Information Technology Co., Ltd., developers of Zepp (.
Zepp is therefore able to capture any early warning signs and provide professional guidance, giving you a deeper understanding of your health. this app believes that a happy life is possible for everyone if we bring technology in the management of our health. Useful in all scenarios of everyday life, this app will turn your device into a portable health monitor through Zepp ’s advanced data analytics and AI algorithms. By building a professional management platform for your personal health data, this app aims to bringing its digital health management solution to our customers around the globe. Smart device management assistant: this app can be used to manage the settings for this app and Amazfit smart devices, such as notification management, watch face replacement, widget sorting and others. Not only will this app record your daily exercise routines and give you a quick rundown of any change in your physical condition, it will also perform AI-based, comprehensive and real-time analysis on your physiological parameters. Enjoy sleep aid music and sleep advice backed by AI technology and scientific research, and customized just for you(available in U. S). Sleep for greater health all around — this app Aura helps you be your best. As indicated in our motto “With you every moment”, this app will accompany you all the way in the seeking of this happy life. If you have any comments or suggestions on this app, please submit your feedback in Zepp . We read each feedback carefully and will communicate with you sincerely.