WS Tool app not working? crashes or has problems?

WS Tool Status

Last Updated on 2018-05-18 by Wei Peng

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Common WS Tool Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WS Tool app on iOS and Android devices. Solve all WS Tool app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WS Tool iPhone Issues and Solutions

WS Tool iOS app crashes, not working, errors
WS Tool iOS app network issues
WS Tool on iOS has black/white screen

WS Tool Android App Issues and Solutions

WS Tool has errors/crashing/not working
WS Tool server network connectivity issues
WS Tool has black screen

WS Tool iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WS Tool app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WS Tool app crashes or not working on Iphone (iOS):

Close and restart the WS Tool app on iPhone
Update WS Tool app to the Latest Version for iOS
Uninstall and reinstall WS Tool iPhone app
Update your iPhone to the latest iOS version

Fix WS Tool on iPhone unable to connect to server/internet connection issues::

To resolve WS Tool network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WS Tool black/white screen (blank screen) on iPhone:

Follow the WS Tool iOS app troubleshooting guide Here →

WS Tool Android App Issues and Solutions

Fix WS Tool not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WS Tool app issues:

Force Stop the WS Tool App
1. On android, goto "Settings" » click WS Tool app. » click "Force Stop".

Update WS Tool to the latest version on PlayStore

Clear WS Tool App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WS Tool app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WS Tool.

Fix WS Tool unable to contact server/ WS Tool internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WS Tool » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WS Tool » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WS Tool on android.

Solve WS Tool black/white screens issue on Android:

Follow the WS Tool android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wei Peng, developers of WS Tool.

About this app

The main function of this application is to weather receiver (Wh2900) set of routing connections. After successful set in the device list can see the current router connected equipment. Click the device can be set to upload information equipment, weather receiver (Wh2900) will begin on the site to upload weather information after setup is complete.