Contact Instawork Support
Company Name: Instawork
About: Instawork is the on-demand staffing app for gig workers and hospitality businesses.
Headquarters: San Francisco, California, United States.
Instawork Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Instawork: Work when you want. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Instawork: Work when you want. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Instawork
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Contact e-Mail: [email protected]
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Read 35 Customer Service Reviews 😭😔💔
Im so frustrando that there is no one to speak to but if you where to Messi up or had an ergency they Will stop u real Quick but when they do it theres no one to talk to
I am pretty frustrated right now. The app says one of my last two deposits was processed on Wednesday and would be available on Friday. And the other was processed on Thursday and would be available on Tuesday. Well this morning when I needed gas to get to work (another Instawork shift) I was declined at the pump so I checked my account and there was no paycheck. So I called the bank immediately and was told that they was never a pending deposit on either date that I mentioned. I can't make it to my shifts without gas in my truck not to mention that pay the bills I need to if I can't depend on getting paid when I'm told that I will. I need this fixed asap. Instawork sends me messages all the time about being reliable and I am I just expect the same in return. As well as Instawork reaching out to me about reliability via text, I have spent a great part of the day just trying to figure out how to get in contact with you. Communication is a part of reliability and it is next to impossible to communicate through the app. Please fix this to help all employees not just me because I have gotten the same feedback from many other Instawork employees.
I’m still waiting On my pay from December 20 2021 I sent my bank statements kept updating my account information with the same accounting and routing number and still no pay please give me my money
I have a scheduled work location for tomorrow , and I can't seem to find the email that was sent to me, advising me of a scheduled time. Thank You Peyton Clark 832 969 1455
I was supposed to be deposited today. My bank doesn't hold money andI would like to receive my pay. There is no contact number for you. I had to wait 2 weeks now the money should be there and its not
I went to a gig on November 28, 2021 and because the proper address was not provided on the app I was going to be late if I would’ve walk from the address they had on the open gigs to the new address I was provided after I got in touch with the supervisor at the location. I was sent home and the supervisor said I was excuse… so why is my account suspended for a error on there end .
I got lightening bolts requests and everything else now I'm suspended for 2 no shows and I have none. Still trying to get paid for the day I was listed as no show area had no cell service.
My account was deactivated due to a mistake that the checkr company made about my background check. The mistake has been rectified now. So why am I unable to pick up any gigs?
I was requested for several days of gigs but when i clicked on the notifications it would take me to the instawork app but not to the open gigs. Too many bugs in appo
I was requested for several days of gigs
Iv been restricted from seeing other gigs and I don’t know why I always work hard in every gig
It says you guys posted my payment yesterday I have yet to see it in my bank account I need a. Deposit Trace number so that I can track this payment
I did not receive my money that I worked and Insta work will not reply back. I have bills so and this is not fair. I worked I deserve my money. Im filing a complaint with California Labor board if I dont have it on or before Monday October 4th 2021
Worked a gig and have not been paid. Terrible service through the chat that no one ever responds to. Loved my pay date without notification. So disappointed in Instaworks. Will report them for theft of service and non payment to BBB.
Instawork doesn't pay I have sent bank statement and there application saying I have been paid and I checked my bank there is nothing resembling but they owe me for my adjustments and regular wages I have been trying to reach them since August 23rd in regards to money they owe me yet no one ever answers my questions or does anything about the hundreds of dollars I am owed I have provided all my bank statements and anything else say that yet still nothing
I worked a gig for instawork on the 19th and they sent my pay to a account i dont recognize. Been trying for days to message and email with no response. My bills are due and this is so upsetting i bust my butt for them and they cant help me out by responding.
I was supooes to receive my payment today and never did I’m still waiting I’ve been emailing writing through the app and still nothing this app is a swindle and y’all talking about a W2 I need my money I don’t what’s going on but I need my money
I was wondering why was I deactivated when I have never accepted a gig nor did a gig. It stated that I didn’t comply with gig policy when I never did a gig. Please briefly explain the reason I have got my account deactivated
I have not been paid my tips from my gigs and can’t get ahold of a real person to take care of it. What is going on at this place and who is running the show? Where is HR?
I have had several issues and tried to contact the support team especially in regards to my pay it's starting to get very agitating and even more than that it is absolutely as if I am not important or do not exist I am an excellent worker and have worked at every different venue basically in Las Vegas and people definitely ask for me and recommend me so I would like some answers to the questions that I have been asking at least in a timely manner I was told that I would be getting paid in a couple of days when completion of gigs and now to find out that's not true
I booked a gig a week in advance and when I show up to the gig there’s no record of me booking the gig or no notification of me being removed from the gig please help
I haven't been paid for my gig!!!! Deposit was "expected" to be available 7/21. It's 7/22 & my landlord is looking for rent. PLEASE DONT WORK FOR THIS COMPANY! Working with Instawork, they sent me home 3 times because they were "overstaffed", & everyone only spoke Spanish, & I haven't been paid for my gig which is illegal, and there is NO way to contact Instawork directly.
I booked gigs for at least 3 weeks... Showed up to my first gig last night and was turned away because they had to many people... They only needed 20 and had 24... I explained it all this morning an was paid 4 hours for showing up...They confirmed that I will be working this evening... Now the app is claiming that I never showed up and removed me from all my gigs...
I book a job and 2 minutes later I get a message I'm booked as a backup and can cancel without penalty so I do so and now I have a penalty and can't see jobs anymore or get paid instapay because y'all lied to me. I've sent so many messages and nothing in almost 3 weeks. They way you run your company your going to run it in the ground for sure. To bad it could have been a real good app.
Hello i have worked 3 gigs...wonderful...i also had 1 no show and 1 cancellation...two weeks have went by.. I have watched videos.. I want to start working gigs again but it won't allow me.. It tells me to contact you guys...can you please give me another chance i will do better....i have a better understanding of what you guys expect from a pro..please fix my profile or account so i may work gigs ASAP....thanks ...
I have not had an issue getting paid till this week when I really need the funds. Now I have a problem with my account details not ok. I worked 3 days last week and need to get paid this is something you do a lot by the sounds and reviews of it
You guys need to develop a better system to get people reimbursed for the towing
I've been booking gigs and I'm not able to go can you please help.
help me its urgent
pay me my darn money, I just read the reviews against you, also you need yo call me, you've done something illegal and I'm trying to resolve this issue with you before I go and show the emails
I've reached out countless times. I haven't been paid for my shift on 2/21. At the end of Friday I will be in a court room complaining to the clerks about whats going on. Pay me or see me in court. But i will be paid!!!!!!!!!
They put my paycheck into someone else's account and I have sent over all documents that was requested plus more and yet no response back and or have I yet received my paycheck from prior gig that I worked.
Problematic Software.
by TcbP0894
This app will get you some great gigs, don’t get me wrong. But they clearly could use some temp workers of their own to deal with all of the technical problems they have. First of all, if anything goes unexpected with your shift don’t expect to be paid for your work. I wasn’t able to clock out for my first shift and still haven’t been paid even though I’ve filed a complaint-this is over a month ago now. Every person I’ve met from Instawork who’s worked at least a few gigs have had this issue. Pretty problematic when you’re expecting hundreds of dollars but those just never appear. Today though, was the trigger for this review. I booked a shift last night and drove over an hour to get here. Over twenty minutes before my shift, while I was 3 minutes away from the l’ovation, they texted me saying I wouldn’t make it so they removed me. So now I’ve invested my time and money but I get removed with no prior notice and no compensation. Of course their app has no means to to address problems such as these (they have preset catatonies of problems that you can choose from, oh and there’s no phone number to call. So yeah def download if you feel like planning on work and pay just to have it, virtually randomly, erased. I know other workers who’ve had shifts they booked disappear with not even a message at the time of occurrence. Clearly they either need to get some better software, or more human help to address the problems that are created with what they have.
DON’T WASTE YOUR TIME!
by Sezonetwothree
Take a close look at all of those golden 5 star reviews! Pay close attention and you will find the pattern. This app is useless and the developers have no idea what they are doing. There is a good chance I am going to hire an attorney because being in California they violate at least 2 labor codes. Once you sign up you don’t see all of the available shifts they promise. I have not been able to get one shift and I am a highly experienced professional and fulfilled all of their requirements including obtaining references! These people are not supposed to demand background investigations until after a job offer. They also are not supposed to collect W2 information. They are so confused about operating as a recruiting agency or an independent contractor. Every day I get 20 to 30 notifications about an available job, I immediately click the notification and the job is already taken. They have obviously over saturated their base and do not have nearly enough work for all the people they “hired”. For the longest time When I did see shifts, they were over 150 miles from my home! They actually thought I would drive that distance for $15 bucks an hour! This app is not what it seems or what it promises. They are a complete mess and they have no clue. Expect to hear from an employment attorney very soon!
Treat professionals like trash!
by Monchi303
I loved Instawork from the start. During Covid they got me thru some real tough times. However, this is quite possibly the worst app when it comes to professional support and money. They have “paid backup” instapay shifts that you show up too and if everyone originally scheduled shows up, you get to leave. So you’re on the clock for 5 minutes, if that. Although it’s an instant pay gig you have to write them over and over and over and legit threaten them legally to get your paid backup pay. It took them over a week to pay me not once not twice and not three times. They don’t work with some companies to ensure we get tips like everyone else in this service industry. All the other apps do! Last but not least my final straw with this joke of a company. Referral bonuses- even if you write in the same day as your referred friend, so you both get the bonus, they won’t acknowledge you for it because your friend didn’t go directly thru your link. The Same day, as a matter of fact, literally an hour or two after my friend finished filling her app out. That’s just rude disrespectful customer service. They want us to be professional when working yet they don’t lead by example. There is also NO phone support to solve issues quickly. Expect up to 72 hours before a response typically
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