Prisma app not working? crashes or has problems?

Prisma Status


I have a problem with Prisma

Are you having issues? Select the issue you are having below and provide feedback to Prisma.




⚠️ Most reported problems ⚠️

Something else
55.0%

Not working
42.5%

Account
2.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Prisma Problems 😠👌🔥

- The free version of the app reduces the maximum image resolution quite a bit.

- Privacy Update that you must agree with in order to use the App.

- Developers are asking or better yet PUSHING users to give them free reign over collecting personal data about how you use the App, your device and what websites you choose to visit.

- Forced to commit to a subscription, time-released or not, before you’ve even had a chance to open and try the app.

  22 Reported Issues: 😵🆘🛟🚨📢

Helen
2024-07-10

I have recently renewed this app and it refuses to open. I was using this regularly but now I can’t access I have almost a full year subscription left Can you advise, I have an iPhone XR

Myrna
2023-11-08

When I turn on Prisma it immediately goes back to my home screen. What to do?

Kat Freeman
2023-05-01

Prisma app has worked well for me in the past but now the photos turn all black when I try to use it.

Christopher S.
2022-12-21

I bought a new iPhone, and when I switch the app on it doesn’t process that I already paid for the year. It won’t allow me to use the app on my new phone even though I’ve bought a year membership. What do I do?

Egg Bramhill
2022-12-11

Prisma is freezing when I open a photo. The photo is displayed but the filters do not appear along the bottom of the screen and the back button doesn't function. 11/12/2022 @ 13:07

Gail
2022-10-30

Prisma turns off right after I open it.

Krystal Vinion
2022-08-28

App closes as soon as I try to open It

Helen
2022-08-22

Whenever i try to use the app, it will go so far with a photo, but at the point where you would normally see the finished image, it tells me that too many people are trying to use prisma and I should try again later.

Elizabeth
2022-08-17

I’ve had Prisma for quite a while. It isn’t working anymore. What do I do?

LeMonte
2022-08-01

Getting black screen when trying to load pic on my new Samsung S22

Lisa Cooper
2022-07-14

I was using the free Prisma app but now am no longer able to load any photos….

Sara Johnston
2022-07-11

Hi there, I recently purchased Prisma unlimited, and it’s no longer working on my iPhone 12.

Rosemary Elliott-Jones
2022-07-11

Hi my favourite prisma filter ‘curly hair’ is not processing my photos it was working great but now takes forever to load/process and when it does it defaults back to my photo. Please fix asap. First time l have paid a subscription and the app is faulty. I would rather it be working than get a refund. I also deleted the app and reloaded - no fix by doing that. Thanks

KT
2022-07-09

I have the same Prisma issue. I have a brand new Galaxy s22 and all I see is a black screen when I try to upload a photo. I'm paying for the premium subscription, too. Why has no one fixed it?

ELIAS VERA
2022-06-07

Stopped working, out of the blue, 18 hours ago.

Deidre
2022-06-05

Got a new Samsung s22 ultra and same issues as others...screen is black when I pull p my pictures. What's the fix?

N
2022-05-31

Prisma stopped loading on my iPhone two days ago

Beth Casagrande
2022-05-30

When I open a photo on my galaxy22, it is all black. Please fix this problem. I used to love prisma.

Patrick J Devitt
2022-05-29

Same issue as otherd, galaxy s22 ultra blsck screen

Barb Doerflein
2022-05-27

Yup, me2! I'm guessing this app isn't compatible with new Galaxy phones. I tried reinstalling.. all permissions seem fine. You can select a photo but then it's just a black screen??

Shane
2022-05-23

I have a s22 and when I open a photo it is just black.

Scott
2022-05-17

I have a Samsung 22 Ultra, Prisma will not work. When I load the photo it's all black.

Showing 1-22 of 22

Have a Problem with Prisma: Photo Editor, Filters? Report Issue




Common Prisma Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Prisma app on iOS and Android devices. Solve all Prisma app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Prisma iPhone Issues and Solutions

  2. Prisma Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Prisma labs, inc., developers of Prisma.




About this app

The essential tool for selfies is set to not only add the style to the whole image but also be applied either to the person or the background separately. •Another way to enhance your photos without putting too much effort into the editing process is using vivid frames that will complement absolutely any of your photos. •And the icing on the cake — this app’s feature for background editing.  You can also try Portrait styles that are specially designed for making captivating selfies. •Among the best selection of this app’s tools to customize your photo, it’s worth mentioning the Portrait Segmentation feature.  Recognized as Prisma of the Year in 2016 this app has a constantly growing community of over 120 million users all over the world. this app provides a lot of features both for general and selfie photo editing.  You don’t need to be an experienced photo editor to turn photos into captivating digital art. Why?  A this app Premium subscription gives access to any style without an exception and allows you to save photos in HD quality!  The account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.  With the this app photo editor, it’s easy to unleash the artist within and go from average photo to mesmerizing edit in seconds!  Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.  Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.  You can select the background from the colorful templates, or choose any other from your phone’s gallery.  With this tool, you can replace the background of any selfie you want!  You can then choose from several subscription plans that have the same set of features.  Payment will be charged to iTunes Account at confirmation of purchase.  More than 500 various styles are waiting for you to be tried out in this app’s library.  Download this app and let AI technology convert your photos into an artistic piece!  Before purchasing a subscription, you can try this app for 3 days for FREE.