Contact SportsEngine Tourney Support

by Kh-ne

Tourney Machine is fine when you get into a tournament. You can follow your team and see updated stats and brackets. However, the app is tournament-centric so you can’t follow your team across all tournaments and seasons. When you have a regular season plus tournaments, you have to find every tournament separately. It’s like having 15 different calendars to check.

The search feature is very poor - you can’t search by name or org, you have to scroll through by month and state. We love on the border of two states so we have games in both states, so you have to know which state the tournament is set up under even if there are multiple locations.

There is also no feature to subscribe/sync with your own calendar, so you have to add every game to your own calendar and continually check the app to see if games schedules have changed. It really is cumbersome as a parent and I only have one child. There are other apps that have all the features I’ve mentioned that are much easier to use as a parent.

by Forcedtouaeit

How can I be the only one star review? My whole family has the app to track my sons basketball games and it is the absolute worst to try and use. This app is super buggy, every time an ad comes on the whole thing crashes. The tournament search is a joke. It narrows it down barely, why can’t I just search for the name of a tournament if I know it. I follow teams all the time, but it erases my team every time I get off of it. One would think I was using some outdated piece of technology and it was my fault...nope, iPhone XR for me, wife has an 11 and neither of them have ever been able to use this app with any amount of reliability. I know the only way for it to work properly is if I pay a then to use it, but why should I have to? That’s why they sell ad space, I’ll check em out, it’s a win win....just wish the app was a win and not a depressing failure.

by Rovernole

We have used this app for many years for lacrosse but something has happened in the past several months that has made this app impossible to use and there is nowhere to report an issue. The font overlaps itself so you cannot read anything. You have to hunt through the tourney pages and use the general schedule and bracket to actually be able to read anything. The standings page and any page associated with following a particular team are unreadable. My app is updated and I’ve tried closing and reopening the app and completely uninstalling and reinstalling the app. I really hope the developer reads these reviews and fixes this issue as it seems based on these reviews that many others, including several of our other team families, are having the exact same issue.