Synology Chat Reviews

Synology Chat Reviews

Published by on 2024-08-20

🏷️ About: **You must own a Synology NAS to run this app, and be running the latest Synology Chat 2.0.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
48.3%

🙄💅🫥 Neutral
35.9%

👿🤬😠 Negative experience
15.8%

~ from Justuseapp.com NLP analysis of 62 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Upgraded multiple times to faster and all updates are good

- Web interface is neat, simple and clean

- Epic feature



Read 17 Customer Service Reviews 👿🤬😡😠💢😤

3.5 out of 5

为什么收不到实时消息通知?

2022-05-21

收到消息根本没有通知,有没有什么办法解决?

闪退

2022-06-22

闪退

Fails to Connect

2022-07-23

Very unreliable, used to connect fine but now as of 11/19/18 it hardly ever connects properly.

Connection failed

2022-08-24

Cannot establish a reliable connection to the server. Sometimes it works. Sometimes it doesn't. Displays randomly "connection failed". Most of the time I'm logged in but cannot send or receive messages. It used to work just fine but after update it all went downhill.

Is the app still supported

2022-09-25

Wasn’t this added years ago? Why can’t I message people and do other tasks like every other app?

October 2019 update:
Core iOS 9 features, such as split view, are still unsupported. Odd since this is the “last version to support iOS 10”. Lack of dark mode makes SynologyChat blinding vs the rest of the OS. No effort put into adding features, barely any basic bug fixes

March 2021:
Still missing iOS 9 features, no widgets, no watch app, no voice or video calling - no updates in 8 months.

Cannot connect to server

2022-10-26

My father set it all up but when I try to login on my iPhone X it doesn’t work but he can login on his android phone and iPad. Not sure what the problem is.

FIX IT

2022-11-27

You guys put an icon called “schedule a message” right close to the send button every time I send a message it toggles the wrong icon and populates a different screen. Who designed this? Fire him or her yesterday.

Applications that are not available to visually impaired users

2022-12-28

I am a visually impaired user.
However, when I use this application, I can not read the conversation at all using VoiceOver.
My current iOS version is 10.3.1.
Please improve soon.

No notification makes it uselesa

2023-01-29

I was excited to have my own messaging server. But not so fast. SynologyChat fails to push notifications. So it is useless. Ypu need to have SynologyChat open to get notifications. Not useful

Reliable but still lacking iOS 9 features

2023-03-02

As others have posted, I get constant disconnects from the server making communication impossible. Not exaggerating, 40-50 disconnected and failed messages per day, this is not good for business.

Also, split screen on the iPad still isn’t supported...SynologyChat just feels neglected.

Oct 2018 update: SynologyChat hasn’t been updated in 6 months (except for GDPR compliance), we must assume that they are deprecating and discontinuing it. No updates for new iPhones nor iOS 12.

January 2019: Update issued: basic iOS 9 split-screen functionality still has not been added.

June 2019: Still no split view functionality, the latest update was minor bug fixes but still awaiting iOS 9 features. No watch app either, no multi-DS logins, but they JUST added copy/paste support for images...

It’s fine but...,

2023-03-31

Push notifications do not work on the IPhoneX and they seem to work on the older IPhone 7s. If notifications worked on the new iPhones, I would have rated SynologyChat little higher.

Fail

2023-05-02

Disconnects seem to happen alot. Fixes happen over time but frustrating if using this in a business.

Is there way to make a channel read only for announcements?

Works as intended but where is Dark Mode?

2023-06-02

Please incorporate dark mode.

Good interface, but delays in refresh.

2023-07-04

Interface is great. Connects without issue. All same features as android from what I have seen. Except refreshing a conversation. I find myself having to close SynologyChat completely then reopen to get a refresh of the conversation.

Would like either to refresh constantly or to offer a button on screen for it.

For now I mostly use on android. Using this at work for work on work provided iOS device isn't keeping up.

Hoping for the best

2023-08-04

I have had my synology nas for 7 years now, upgraded fee times to faster and all updates are good, but this is epic! Web interface is neat, simple and clean... still trying to connect SynologyChat , but so far I'm fantastically happy about th feature!! Finally going away of WhatsApp!!

Connect issue fixed!!!

2023-09-05

Thanks, connect issue is fixed and now working again :)

Dave
2021-04-10

This app is pretty useless for anywhere than in your home. Like most Synology mobile apps the Chat app either won't connect or takes too long to send/receive/load up. Won't be touching a Synology NAS again.



Is Synology Chat Safe? 🤗🙏


Yes. Synology Chat is very safe to use. This is based on our NLP (Natural language processing) analysis of over 62 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for Synology Chat Is 75.3/100.


Is Synology Chat Legit? 💯


Yes. Synology Chat is a totally legit app. This conclusion was arrived at by running over 62 Synology Chat User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Synology Chat Is 100/100..


Is Synology Chat not working? 🚨


Synology Chat works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Synology Chat? Post a Review




Features

Synology Chat allows you to create a safe and secure place where conversations can be held in real-time.

Using Synology Chat to create a channel for purpose-oriented discussion or a conversation for temporary talk.

  Customer Service/Support
Developer:
Synology Inc.