Contact Hero Care Support
Company Name: American Red Cross
About: Hero Care by the American Red Cross is a complete solution for members of the
military, veterans, and their families to prepare for, cope with and respond to
the challenges of military service.
The Red Cross is the only civilian
organization authorized to serve as the emergency communications link to service
members with their families back home.
Hero Care Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hero Care Website
Privacy Policy: https://www.redcross.org/privacy-policy.html
Developer: American Red Cross
3 Most reported problems 😔💔
Failure
by Smason27
Ultimately failed in their duty to properly relay message regarding high risk delivery that experienced multiple complications to commanding officer.
No support for recruits
by AdrianMerrington
As a parent of a new Marine recruit, we are told too use Red Cross to get in touch in case of emergencies. I'm lucky that I've not needed to use the Red cross in this manner but the app doesn't even give the option of adding our recruits details. Perhaps in an update?
No Warrant Officer 3-5 Listed
by Pilotwife5
Why does this only go up to CW2? That’s pretty sad to leave ranks out. It makes this app useless for a lot of people.
Have a Problem with Hero Care? Report Issue
Why should I report an Issue with Hero Care?
- Pulling issues faced by users like you is a good way to draw attention of Hero Care to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hero Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hero Care.
