Company Name: Black Bee Intelligent Manufacturing (Shenzhen) Technology Co., Ltd.
About: "bebird is a professional personal health care app. It is connected to the
bebird visual ear picking instrument through wifi, and the app can display the
real-time picture of cleaning the ear canal.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
I’ve purchased a bebird product and had it charged and connected to the Wi-Fi. The product worked for me except I cannot use it without having it connected to the wire. Any time I take it off the wire, it shuts off, please help
worst product I ever bought . Tells me I am using the wrong password . I never had a password . so it won't hook up .
please contact. have a question.
I cannot get my m9 pro connected to my phone> I have tried different phones
I can see the connection to WiFi but the app does not recognize that I am connected. I have tried multiple time and have turned off my phone and have deleted the App.
Connected once.Now it wont connect at all.Tried several times,bluetooth turned off,connects to bebird wifi,then say network distribution failed.
I bought the Bebird X17Pro. I CANNOT connect to internet with my iPhone. Do you guys have a fix for this yet? It seems that I am not alone in this quest.
I can't get the bebird to display a picture..... Please help!
Hi , I recently brought a bebird ear cleaner of Amazon but within 3 days the camera has stopped working and it’s just black I have done everything it says in the troubleshooting, but still no joy , can I have a replacement of possible because I loved this product , many thanks amy
The camera is hazy, hard to see, not a clear picture
I purchased an received the BEBIRD-m9-1. I like the quality of the product, BUT I CAN NOT CONNECT TO Wi Fi. I have reloaded the app several times, but still NO success to wi fi. Can someone please send me an email or better yet call me direct to walk me through the setup? I hate to have to return it for my money back. Vince Atwell. 1 (602) 803-1009
by Jpatelcsi
Charged the device out of the box overnight. Next day I unplugged the base but did not use the device. 2nd day decided to download the app and begin use of the device. Device turned on for about 2 minutes and needed to recharge, never even got a chance to use it. I’m really not sure what the standby time is but def didn’t expect the battery to be dead within the first 24 hours with 0 usage. There are toothbrushes that are as smaller, do more, and have a better battery life. Was looking forward to using the device since it seemed like a novel idea, but will be returning after such a poor out the box experience. Hopefully bebird can take the time and money to either get a better battery or at least some quality control on their devices.
by Wasre0009
I have been able to successfully use this app exactly one time! After that, all I get is black screens and disconnections. It will connect to my wi-fi, then nothing works, and then it disconnects itself 😡😡 I will be returning the product back to Touch of Modern, such a waste of money. Touch of Modern normally doesn’t sell crap, but they laid a goose egg on this product. I don’t know how many times I’ve deleted the app and then re-installed it, as suggested to do. It still doesn’t work! Just going to delete it for good! Don’t waste your time even downloading this garbage!!
by Jetjaguarz
It worked great the first 2 days I had it. Was able to connect to the device’s wi-fi and video was smooth.
Since then I haven’t been able to get a good connection. It regularly doesn’t connect, or connects for 10 seconds or so at a time before bouncing me back out to the main screen. When it IS connected it stutters and freezes till you get about 1 frame per second which makes it impossible to use. I’ve tried everything.
Don’t waste your time or money with this one.
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