Record Searchlight Reviews

Record Searchlight Reviews

Published by on 2024-06-13

🏷️ About: From critically acclaimed storytelling to powerful photography to engaging videos — the Record Searchlight app delivers the local news that matters most to your community. APP FEATURES: • Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
62.0%

😎👌🔥 Positive experience
23.7%

🙄💅🫥 Neutral
14.3%

~ from Justuseapp.com NLP analysis of 660 combined software reviews.



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

Garbage

2022-05-27

Like the product it represents, RecordSearchlight is more garbage from Gannett. Clunky, poorly designed and prone to freeze ups, it is right on par with its namesake third-rate news product. The sign-in process has always been lousy. Now it won’t get past the user name before freezing. Yep, you have to pay outlandish prices to access the news product and then its app won’t let you do that. Typical Gannett/Gatehouse Media.

Does not work. Terrible

2022-06-28

Three times Ive attempted using RecordSearchlight for a digital subscription over the last few years. Every time my password doesn’t work. I change it. It still doesn’t work. I then have to get Customer Support help.
It seems that the security preventing unauthorized use of the Record Searchlight is Extremely successful but customer access is extremely difficult. Apparently I have a unreasonable expectation that my payment should authorize me.

Not good

2022-07-29

Hate the format - want to see it like I can on our computer which opens up like a newspaper & can go from page tp page. RecordSearchlight doesn’t have the page w/weather, earthquakes, lake levels etc. irate RecordSearchlight as 0 stars

Poor app

2022-08-30

I used to be able to read a print version of paper on my phone. Now it has changed and I can only read summaries of stories from paper. Once I sign on I cannot read whole paper.

Most Screwed Up Unstable App Ever

2022-10-01

For the last couple of months I have had nothing but trouble with the print edition app. It freezes all the time. I have deleted and reinstalled several times. Are you ever going to make this work correctly?
Frank Borden

App Constantly Crashes

2022-11-01

If you’re looking to move to iOS 14 and have RecordSearchlight work...don’t. Since updating RecordSearchlight crashes every single time. Uninstalled and reinstalled with no change. App needs updating.

Keeps crashing

2022-12-03

Can’t use app since ios14 update..constantly crashes

If this area was your home this is a good source of information.

2023-01-03

I grew up in Northern California. Siskiyou and Shasta counties. Moved away years ago but an article with Shasta Lake or a photo of Mt. Shasta will always get my attention. RecordSearchlight/newspaper helps me feel like less of a stranger.

I downgraded RecordSearchlight for 2 reasons. 1) targeting cookies cannot be turned off. 2) I cannot cancel the subscription from RecordSearchlight .

Record searchlight

2023-02-04

I enjoy the print edition more, but for a quick update this is ok.
For two months the print edition did not load all the way and I was unable to read it. Three times I tried to redo RecordSearchlight , waited 12 minutes or more on the phone to talk to someone and eventually gave up. Finally RecordSearchlight is working and I’m able to enjoy it. Also, due to my failing eyesight the audio is a welcome asset.
Mrs. Jo Ann Toro

Sell ads!

2023-03-08

Sell ads rather than try to force an app purchase by cutting your stories off. Newspaper is already dead, don’t shoot your self in the foot.

New design

2023-04-06

I don't really care for the new design of the website. I enjoyed opening it up and seeing some of the headlines pop out..

Redding Searchlight

2023-05-08

Keeps me informed with news on new businesses, the homeless, drug addicts, bums and escalating crime in Redding and immediate area. Sad as the area can be beautiful if not for the above.

If I pay monthly for a subscription, I should not have to see additional ads

2023-06-08

I did start paying for a subscription. I feel there are to many “on page” ads however. If I am paying monthly to read this, on screen ads should be at a minimum. Also, each article should have an email address of the article’s author. Most readers don’t use Twitter. I also would like to see articles with a more conservative bias. The articles in general need to original, simultaneously not repeating liberal talking points that seam to permeate the mainstream media these days. Other than that, I am enjoying the local paper.

Great local newspaper

2023-07-10

This is a great local newspaper, I really appreciate the alerts.

Good App

2023-08-10

It's a good app if you live in Redding. Always room for improvements though!

Great news

2023-09-11

Way to keep in touch from afar -- especially local sports

Great for local news

2023-10-13

It's to be able to log on so quickly and get the info i want.

Great Job!!!

2023-11-13

I love being kept up to date on our area and all of the alerts of what is happening.

Terrible app

2023-12-15

Old app was way more user friendly and way too many adds. Highly disappointed but it is getting better

Keeps me up to date

2024-01-15

I get the Searchlight every day but I really enjoy the new app. It keeps me up-to-date on things that are happening especially with current breaking news on local items. So I enjoyed reading both the newspaper and RecordSearchlight .

Worthless I am trying to cancel but I have to sign in to end my subscribtion

2024-11-17

This bad experience will not go away. It will not let me sign in.

Terrible

2024-11-17

Constant issues trying to view.
Don’t care for the format at all.
Extremely disappointed.

Fake news

2024-11-17

You can find it here. Tend to lean in the flimsy direction

Searchlight

2024-11-17

Great way to read the paper enjoy reading it long time subscriber when I lived in Shasta lake city Bad point is you won't let us sign up on RecordSearchlight to pay for a membership or sub sub scription for the paper per month instead we have to call your office and you leave us on hold

Record Searchlight

2024-11-17

Great source for local news!

Much better

2024-11-17

RecordSearchlight seems to work much better than the previous version. I can smoothly navigate through the features and absolutely love the night time ability.



Is Record Searchlight Safe? 🤗🙏


Yes. Record Searchlight is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 660 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Record Searchlight Is 27.6/100.


Is Record Searchlight Legit? 💯


Yes. Record Searchlight is legit, but not 100% legit to us. This conclusion was arrived at by running over 660 Record Searchlight User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Record Searchlight Is 44.3/100..


Is Record Searchlight not working? 🚨


Record Searchlight works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Redding Record Digital Subscription $16.99
Redding Record Annual Digital Subscription $69.99


How was your experience with Record Searchlight? Post a Review




Features

• Subscriptions are charged to your iTunes account at confirmation of purchase and automatically renew each month or year, unless turned off in your iTunes account settings at least 24 hours before the end of the current period.

You can manage your subscriptions and auto-renewal may be turned off by going to your iTunes Account Settings after purchase.

Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period.

From critically acclaimed storytelling to powerful photography to engaging videos — the Record Searchlight app delivers the local news that matters most to your community.

• Customize your experience by saving your favorite stories, adjusting text size, using night mode, or reading offline.

Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

• Enjoy a streamlined, fast-loading experience that makes it easy to view the stories, photos, and videos that matter to you.

• Get breaking news, sports scores, and weather alerts with real-time notifications tailored to your interests.

• Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more.

See "Subscription Support" in the app's Settings for more details and customer service contact information.

  Customer Service/Support
Developer:
Gannett

Contact e-Mail:

Website:

Privacy Policy: