Contact Katrina Music Support

by Sumire 😜

You may call me an Otaku but what I wanted to say was when I search for and OST I can’t find any. It started out good I searched for some OST and you had it there. Then when I found this really great melancholy I’ll give you the name, it’s Akame ga kill Looking up into the sky OST. That was one of the most best ones and I’m like “I need this song on my playlist” so I searched it up all excited, but then it wasn’t there. I’m like “Okay it’s probably in there somewhere” because it showed some OST’s I downloaded from the same anime so I’m like yeah okay it’s probably in there somewhere and I'm like searching for it, like “Do you have it or no?” So yeah you really need to work on it. I spent so much time searching for an app that you can listen offline and have all the songs you want but then you don’t have all of them, same with regular songs like jazz what happened? I also search up Frank Sinatra, Louis Armstrong, Bobby Darin, Burl Ives, King Nat Cole, and more I’m not gonna name them all because it’s pretty darn long. The point is you please get the OST I mentioned. I searched to hard for an app that has offline music with the music I need.

by Jfkdjeb

I had this app for over a year and never had a problem occurred until NOW. I usually download my music from the NCT section because that’s where all the official albums and songs are located. The Music Cloud section is useless because all the songs there are remixes, covers, fan-edits, etc. Not the OFFICIAL song by the origins artist. Suddenly, one day, the NCT section stopped working and now I can no longer download official songs from this app since all this app does is provide remixes and covers. I do not enjoy. I really really liked this app since this app allowed me to listen to it without WiFi or cellular data. This was my all time favorite app and I even downloaded over 300 songs on this app (using the NCT section of course) but now that the NCT is no longer available, I can’t download official songs or my favorite music from here anymore.

by Zkfkxjvzh

The app is pretty dope. It has ads, of course, but they aren’t totally annoying & unbearable. Some ads make the app force close. It’s not an all the time thing, so I can deal with it. But one complaint I have is that whenever I try to listen to music, if I lock my phone, the app will close on its own. It’ll force close. I like to listen to music while doing other things on my phone so when I play a song & go to another app like Instagram for example, the app will force close. Basically the music only plays whenever I’m on the app. I’ve deleted the app & redownloaded it, but it’s still doing the same thing. All I’m asking is that you can fix that problem. I can deal with the ads, just hate that it keeps force closing. And some of the music I have on there isn’t available on iTunes Store 😩 wouldn’t mind if you fixed Zing mp3 also 👀