🏷️ About: The Elevate UC Mobile app is a collaboration tool that allows users to place and receive calls, manage voicemails, and chat with colleagues from their mobile device. It also provides access to important collaboration tools such as an integrated contact list, team chat, and advanced calling features.
- The app is designed for business use and functions well.
- It helps users stay focused on tasks without distractions.
- The app has a quick support staff.
- It is easy to use for calls, messaging, and checking voicemails on the go.
- The app allows users to take calls on their cell phone without revealing they are not at their desk.
- The app has received recent improvements.
by Patcheslove55
Texts don’t send because of “account configuration issue” even though we have informed Elevate IT MULTIPLE times of this issue it still happens for myself and my employees. Or worse texts don’t send at all but we don’t even get a notification that it did not send. Calls drop or can’t be heard. Constant weird beeping noises in calls. Can’t make 3-way calls which is apart of doing my job. Completely ineffective. I would rather send info via mail than use this USELESS app another day.
by Nic Ward_ok
My company sells this dog food and we eat it too. It’s so cool how you get disconnected, never connected, calls on speaker phone doesn’t actually go to speaker. Occasionally you just get this multi pitch tone like the system is trying to connect you (it doesn’t). Good luck hope you didn’t get sold this like we did.
by BRD^2
I had to uninstall. Got spam calls 2-3 time a day. Initially I could call out but that’s gone and it just freezes. So, having an app that useless except for spammers to call me is not going to work for me.
by Señor Brainiac
SMS messages out of sync between PC and iPhone. SMS messages auto delete after 90 days. And you're asked to rate the call quality of every single call. And we're a partner.
by Shrewd_Solomon
Our company cheaped out and signed up for Elevate Audio as our VoIP.
It is a terrible service.
I would highly recommend spending the right money to get a better VoIP provider.
by RandyMarshSP
I’ve recently been experiencing call ins dropping after about 15-20 seconds. Not on every call though.
by Hp47992817939
Really hope an update is coming soon. I’m getting really tired of having to reinstall ElevateUC simply because it will not let you answer calls half the time.
by Aelizabeth3300
This program is only good for in-office phone calls. If you work from home, plan on not being available by phone. It almost never connects when making or answering phone calls, it has a 10 second delay in responding to button presses, and drops calls randomly all the time. I wish my office never switched to this program.
by Eehchdbd
If you are a business, do not waste your money here there is much better apps for the same price. Phone calls are always placed on hold for no reason and you’re on able to take yourself off on top of that I’m consistently blocked from making text for no reason
by Frustrated At Work.
Our office and staff use elevate on all of our devices(phone, pc, tablet). Since the last update we have been unable to use ElevateUC on our iPads. Tried restart to delete and reinstall ElevateUC and no change.
by ShooterKabooter
App lags or accelerates phone conversations. In consistent audio quality too. Is almost always delayed when talking. Does not integrate to iPhone operations very well at all and will frequently drop calls when answered.
by TeamToothy
Because there is no way to disable ElevateUC, I have to delete it every day once I’m off the clock. Really poor design there, but it does work well during the hours I need it to.
by Karata87
I like being able to use ElevateUC in my IPhone so I can be mobile, but this application is so unreliable even on wi-fi it’s ridiculous. Constant dropped called or reconnecting. Not worth it.
by Somethinginterestingandunique
I work remotely and have a desk phone at my home as well as use ElevateUC . Oftentimes I am in a different area in my home or in our yard, on excellent WiFi, and can hear the desk phone ring, but ElevateUC does not and I have to run to the desk phone to answer it. ElevateUC will then kick in after about 4-5 rings or after I’ve already answered or missed the call. I also can’t trust that it will work on just cellular data as I often lose calls or don’t connect when I’m away, so I feel stuck to the house when I’m working. I love that I can answer calls and transfer them to other people in our office, but it just isn’t reliable.
by Br0k3n0n3
Wish it was snappier to load and click around. App is clean-looking and works fine but just feels slow
by Trizton22
ElevateUC works fine, I just don’t like the fact you can’t change the notification sound for ElevateUC , so it’s the default sound, which I tend to tune out b/c I get so many other notifications that go off with that same alert tone….& ever since I updated my phone to the latest iOS the sound is almost undetectable. Also, when I answer the phone on my desktop Elevate app, it still shows the call as a missed call on my cell phone in the call logs, which isn’t a huge deal, just a little annoying. But the notification alert tone thing is really annoying b/c I miss IM messages quite often b/c I don’t hear the alert tone. 😒
by ProjectSeven
App used to work perfectly until iOS17 came out. It works fine on an iPhone with iOS17 but on an iPad it instantly crashes on open. Happens on a fresh out of the box iPad as well. Hopefully it will be resolved soon for those that use an iPad as their main soft phone.
by 7805195jnmarq
Sometimes ElevateUC does not work and I can’t hear the person on the other end.
by Thrii70
I wish when returning a VM call it somehow shows on the VM list that the call was returned, instead of having to go into call history and match up phone numbers to confirm a call back.
by Ktawzer 2000
The Elevate system makes it easy and convenient when you are using the system in the office. However, when using ElevateUC when out of the office, you only have about a 50/50 chance of being able to answer a call. About half the time ElevateUC doesn’t work when trying to pick up a call and instead there is a series of tones instead of the person on the other end of the line.
by Scrappy Doo Little
ElevateUC works. My only complaint is no support for Apple Watch. Is there any way to know if the developer is working on the new CallKit that allows VoIP support on Watch?
by Ahgoins22
Great tool to chat within office and also take calls on a cell and the caller has no idea you are not at your desk.
by SRRouts
Switched from the Mitel phone system and app to Elevate and we couldn’t be happier!
by Anthony Andre
Elevate started out good but keeps getting better.
The developers are constantly improving ElevateUC and experience every year.
It makes working from home or anywhere with a decent low latency internet connection feasible.
Keep improving the platform and listening to your users for suggestions to implement and improve and I’ll be happy to keep using it for my business.
by Merlynn9
Like app. Like the improvements you’ve been making to the platform lately. Removal of the “Don’t ring my phone during these hours” is KILLING ME. I have to uninstall ElevateUC nightly and weekends, and reinstall every morning because my phone rings non stop. Please for the love of my sanity and the rudeness of people who call businesses in the middle of the night just because they thought of something we can deal with next week.. please, please bring back a schedule!
by Jose Arizona
Makes it possible for me to keep work off of my personal number allowing me to have privacy and separation of work and personal.
by User4736x
Latest version of app fixes all of the reliability issues experienced in the past. Call quality and stability is improved - night and day from before.
by Assasinator@98
From calling externally & internally, to video calls and chats this is a product that does it all! The video and audio quality is great and love using it to meet virtually! Very easy to use and reliable, only wish more companies used it!
by Alisadiane34
This has made getting calls, messaging my team and checking voicemails on the go so easy! I use the desktop and email features as well and I love it all!
by FNA Reviews
It functions so nicely and is ment for true business!!
You can easily stay focused on ElevateUC as there are little options to add time wasting chats and multimedia sharing.
I use ElevateUC because it helps me focus on the tasks at hand and has so far helped me to get to the goals I have been achieving. They also have a quick support staff!!
by FNL Crypto DNA
Having business communications through its own dedicated app helps keep all clients and leads at our finger tips! Great app would highly recommend trying it!
by Aclark414
The new version of Elevate mobile finally addressed all the beeping and call calling/answering issues. Night and day difference. The update now makes this fully usable.
by Tdlapointe
This is the best UC app in the business. It’s simple to use and powerful. THe messaging is second to none and the audio & video quality is the best in the business. I’ve used several UC apps and this is the hands down winner!
by Pats9612
Early versions were a little unreliable but the new releases have been fantastic!
by CISiT Reviews
I love how in sync the desktop and mobile app are. Being able to swap devices in an instant is amazing.
by MiaWilliams39
Likely to refer
by It Ugh B Guy
High
by WV Salty Dogg
Yea
Yes. Elevate UC is very safe to use. This is based on our NLP (Natural language processing) analysis of over 204 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Elevate UC Is 40.5/100.
Yes. Elevate UC is a totally legit app. This conclusion was arrived at by running over 204 Elevate UC User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Elevate UC Is 54.7/100..
Elevate UC works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
- Place and receive calls on-the-go
- Transfer calls from desktop phone to mobile device seamlessly
- Synchronized desktop chat on mobile device
- Integrated, searchable corporate contact list
- Team chat and messaging
- One-tap calling of contacts
- One-tap calling into conference bridges
- Manage multiple calls at once
- Voicemail transcription
- Advanced calling features such as call recording, call transfers, call flip, and call forwarding
- Host and attend meetings (requires Online Meeting mobile app)
- Securely access and share files (requires ShareSync mobile app)
- Requires Serverdata Hosted PBX account
- 911 policies and call quality may be affected when using Wi-Fi or Cellular Data
- International and roaming data charges may apply
- Users are responsible for ensuring call recordings comply with applicable laws.
