Xpress by FCB Reviews

Xpress by FCB Reviews

Published by on 2024-10-16

🏷️ About: Xpress by FCB is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
73.0%

🙄💅🫥 Neutral
19.2%

👿🤬😠 Negative experience
7.8%

~ from Justuseapp.com NLP analysis of 6,687 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- New look and ability to see all transactions easily from each account

- Swiping between accounts is nice

- Makes running a small business easy

- Support from local branch

- Dark mode and PIN setting

- Ability to add preferred first name

- Update to bill pay

- Can do everything from home

- Saves gas, time, and effort

- Good customer service



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Worse app I have

2022-05-21

This is the worse change/updated app I have. It is slow, glitchy, and frustrating. I absolutely hate it. It takes an exceptional amount of time to load when and if it does properly.

Poor Design

2022-06-22

The new app is not up-to-date with my available funds. In the previous app, the funds available deducted pending balances. The available balance is very off by a lot. Also, I notice it is taking longer for pending charges to show up on my account.

Still not working after update

2022-07-23

Xpress is still not allowing me to log in and is extremely frustrating to use!

New app

2022-08-24

Every time I’ve signed onto Xpress for the last 2 weeks it has told me I need to “update app”…after updating several times, it STILL tells me that. Frankly it’s very tiring! And I cannot find out how to “log off”

Balance issues

2022-09-25

Xpress is terrible at keeping an accurate balance. The old app updated immediately while this one marks everything as pending. It’s impossible to know what your current balance is.

Needs major improvements and updates

2022-10-26

Xpress is much slower on updating balances than the old app! Please improve the balance updates when there are transfers and pending charges! It’s not updating fast enough and it’s showing me wrong balances and transactions!

Payments

2022-11-27

Not as easy to schedule payments now as it was before.

FCB Express

2022-12-28

Most features are standard/good but it’s confusing if you have multiple accounts as the transactions pop up together on the launch page. You can click on each account then transactions to fix it, but I think the setup with the previous version was more user friendly.

Could be a lot better

2023-01-29

Love the new app But in would be a lot better if it would let me view my active loans and pay them from Xpress , instead or having to access the website

Bill pay

2023-03-02

I Love the update to bill pay. I can see the last payment I made.

New app

2023-03-31

Just getting to learn Xpress but dang so far I’m loving it

Small business owner

2023-05-02

Works great
Makes running a small business so easy
Especially with support from my local branch
Heather Stanley is great, between the two first community bank will have all my business.

Great New Version

2023-06-02

The new FCB app is a major improvement over the old app and very good all around! My biggest wish/suggestion is a widget for quickly viewing account balance, like BB&T’s old app had.

FCB app

2023-07-04

Love being able to use app and do everything from home.

Love it!

2023-08-04

I’m so glad the new app is like this! It’s easier for me to navigate and I love the dark mode and PIN setting. I also really love that I can add my preferred first name. Can’t recommend this enough!

???

2023-09-05

Would like to see running balance to show

Banks

2023-10-07

I couldn’t be happier with this bank !!! Get service!!

New and improved!

2023-11-07

Love the new look and ability to see all transactions easily from each account. Much much easier to use. Swiping between accounts is nice.

New login

2023-12-09

I love the new login and all the different options! It is also very user friendly.

Easy to Use and Quick!

2024-01-09

Saves gas, time, and effort! Easy to use and safe.

New APP

2024-12-18

This is a great app FCB has added!



Is Xpress Safe? 🤗🙏


Yes. Xpress by FCB is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6,687 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Xpress Is 90.4/100.


Is Xpress Legit? 💯


Yes. Xpress by FCB is a totally legit app. This conclusion was arrived at by running over 6,687 Xpress by FCB User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Xpress Is 100/100..


Is Xpress by FCB not working? 🚨


Xpress by FCB works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Xpress by FCB? Post a Review




Features

It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

Secure your account with a 4-digit passcode or biometric on supported devices.

Xpress by FCB is your personal financial advocate.

  Customer Service/Support
Developer:
First Community Bank (VA)



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