Cubox app not working? crashes or has problems?

Cubox Status

Last Updated on 2026-04-24 by Odd Lab

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Summary of Cubox Problems 🔥

- The web clipper feature is not always identified in English language, making it hard to use.

- The international version of the app has not been launched yet, leaving a huge section of potential market out.

- The website launches only in Chinese language, which can be a barrier for non-Chinese speakers.

- The app may not be worth it for some users who can use Apple iOS 11's built-in Save to PDF feature and save websites to their note app of choice for free.

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Common Cubox Problems & Solutions. Troubleshooting Guide

Table of Contents:

Cubox iPhone Issues and Solutions

Cubox iOS app crashes, not working, errors
Cubox iOS app network issues
Cubox on iOS has black/white screen

Cubox Android App Issues and Solutions

Cubox has errors/crashing/not working
Cubox server network connectivity issues
Cubox has black screen

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Cubox iPhone Issues and Solutions

How to fix Cubox app crashes or not working on Iphone (iOS):

Close and restart the Cubox app on iPhone
Update Cubox app to the Latest Version for iOS
Uninstall and reinstall Cubox iPhone app
Update your iPhone to the latest iOS version

Fix Cubox on iPhone unable to connect to server/internet connection issues::

To resolve Cubox network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Cubox Android App Issues and Solutions

Fix Cubox not working on Android, crashes, errors or is unresponsive:

Force Stop the Cubox App
1. On android, goto Settings » Cubox » click [Force Stop]

Update Cubox to the latest version on PlayStore

Clear Cubox App Cache and Data:
1. On android, goto Settings » Apps » Cubox » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Cubox.

Fix Cubox unable to contact server/ Cubox internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Cubox » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Cubox » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cubox