Passngr app not working? crashes or has problems?

Passngr Status

Last Updated on 2024-10-02 by InfoGate Information Systems GmbH

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

66.7%

Not working

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Passngr Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Passngr app on iOS and Android devices. Solve all Passngr app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Passngr iPhone Issues and Solutions

Passngr iOS app crashes, not working, errors
Passngr iOS app network issues
Passngr on iOS has black/white screen

Passngr Android App Issues and Solutions

Passngr has errors/crashing/not working
Passngr server network connectivity issues
Passngr has black screen

Passngr iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Passngr app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Passngr app crashes or not working on Iphone (iOS):

Close and restart the Passngr app on iPhone
Update Passngr app to the Latest Version for iOS
Uninstall and reinstall Passngr iPhone app
Update your iPhone to the latest iOS version

Fix Passngr on iPhone unable to connect to server/internet connection issues::

To resolve Passngr network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Passngr black/white screen (blank screen) on iPhone:

Follow the Passngr iOS app troubleshooting guide Here →

Passngr Android App Issues and Solutions

Fix Passngr not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Passngr app issues:

Force Stop the Passngr App
1. On android, goto "Settings" » click Passngr app. » click "Force Stop".

Update Passngr to the latest version on PlayStore

Clear Passngr App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Passngr app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Passngr.

Fix Passngr unable to contact server/ Passngr internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Passngr » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Passngr » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Passngr on android.

Solve Passngr black/white screens issue on Android:

Follow the Passngr android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at InfoGate Information Systems GmbH, developers of Passngr.

Verified email ✔✔

E-Mail: info@passngr.de

Website: 🌍 Visit Passngr Website

Privacy Policy: https://www.passngr.de/info/DataProtection_EN.html

Developer: InfoGate Information Systems GmbH

About this app

The this app-App provides all relevant information about your airport services and your flights. Simple, fast and up-to-date. • Use the Passenger App for free. Access flights and services on many airports at no extra cost. • Current flight information about departures and arrivals. • Enhanced airline and aircraft information ensures that you are flying with the right aircraft. • Save your flights and popular services for many airports. • Access to free WiFi for all registered passenger users at participating airports. • Notifications inform you about current changes of saved flights. • Pre-flight shopping offers reduce waiting times at the airport. • Coupon promotions offer you discounts and other special offers in the participating shops at the airports. • Useful information about parking spaces makes your way to the airport easier. • Get an overview of all restaurants and food options at your airport.