Contact FaceTime

Contact FaceTime Support

Published by on 2023-09-18

About: Connect with family and friends around the world with FaceTime audio and video
calls. SharePlay Watch videos and listen to music together with SharePlay.



How to Contact FaceTime Customer Service/Support

FaceTime Contact Information

Listed below are our top recommendations on how to get in contact with FaceTime. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FaceTime. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



11.11% Contact Match

Developer: Apps by Forbis

E-Mail: [email protected]

Website: Visit FaceTime Website



More Matches

Get Pricing Info for Apple
Contact Apple! Or Contact Support
Need help using Apple? Try their Help Center now!
Apple in the News!


Social Support and Contacts

Apple on Facebook!
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Apple on LinkedIn!






Reported Issues: 3 Comments

4.2 out of 5

By SG NY


Freezes so often that it is unusable

I’ve tried so many times to give FaceTime a chance because my contacts all have iPhones. Yet, it is so consistently unreliable, and not even on particularly slow connections. It will just freeze, and be a constant source of frustration. I end up asking to switch to Skype each time, with no issue at all. Even the audio only is so unintuitive. I’ve tried to place an audio FaceTime call with the little telephone next to the camera of the contact, under FaceTime, and I still get forwarded to a dial call instead. Once you turn on the camera for audio calls, good luck figuring it how to turn it off again. Just terrible.



By amoory the boy


I hate this app

This app might be good with other people but when I try to FaceTime my cousin, it automatically ends. And when it works, after like 5 minutes it automatically ends again. This has been happening to me for months now and you need to fix this problem FaceTime. Also I have an iPad Air 2 and why can’t I do the same things as the iPad 11? I mean I can’t put an emoji, I can’t write a text or anything like that! And it’s not a problem from my iPad, my iPad is perfectly fine. And if you didn’t add these features on the other iPads like the iPad Air 2, then you should add them. I recommend you download the other apps to call people. Including discord, justalk etc.



By jennicafromtheil


Bug Report

Ever since iOS 15, facetime is almost ALWAYS buggy. There is not one single day where I can go on without getting facetime bugs - ranging from not being able to get out of shareplay, only staying on the connecting screen once the other person has answered, to facetime calls breaking usability on my phone and having to force a restart. Also how annoying is it for shareplay, and I even disabled it in settings and it still gives me the prompt, to keep asking me if I want to shareplay my screen each time I switch over different streams on Twitch. I’ve resorted to Discord video calling my friends, please give me a software update that fixes these bugs.




Have a Problem with FaceTime? Report Issue

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Why should I report an Issue with FaceTime?

  1. Pulling issues faced by users like you is a good way to draw attention of FaceTime to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FaceTime customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FaceTime.


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