CHECK24 app not working? crashes or has problems?

CHECK24 Status

Last Updated on 2024-10-16 by CHECK24 Vergleichsportal GmbH

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Common CHECK24 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CHECK24 app on iOS and Android devices. Solve all CHECK24 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CHECK24 iPhone Issues and Solutions

CHECK24 iOS app crashes, not working, errors
CHECK24 iOS app network issues
CHECK24 on iOS has black/white screen

CHECK24 Android App Issues and Solutions

CHECK24 has errors/crashing/not working
CHECK24 server network connectivity issues
CHECK24 has black screen

CHECK24 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CHECK24 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CHECK24 app crashes or not working on Iphone (iOS):

Close and restart the CHECK24 app on iPhone
Update CHECK24 app to the Latest Version for iOS
Uninstall and reinstall CHECK24 iPhone app
Update your iPhone to the latest iOS version

Fix CHECK24 on iPhone unable to connect to server/internet connection issues::

To resolve CHECK24 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CHECK24 black/white screen (blank screen) on iPhone:

Follow the CHECK24 iOS app troubleshooting guide Here →

CHECK24 Android App Issues and Solutions

Fix CHECK24 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CHECK24 app issues:

Force Stop the CHECK24 App
1. On android, goto "Settings" » click CHECK24 app. » click "Force Stop".

Update CHECK24 to the latest version on PlayStore

Clear CHECK24 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CHECK24 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CHECK24.

Fix CHECK24 unable to contact server/ CHECK24 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CHECK24 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CHECK24 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CHECK24 on android.

Solve CHECK24 black/white screens issue on Android:

Follow the CHECK24 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CHECK24 Vergleichsportal GmbH, developers of CHECK24.

About this app

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