Contact Tablet Hotels Support

Tablet has absolutely no ability to manage their hotel partners in any way. They are literally just a an online vending machine where in you put money in and a hotel room comes out but that’s where it ends. If you have any issues which human beings do all the time in our lives tablet can do nothing to help you with your booking. I was unable to travel because of Covid which we all know is unpredictable and they had no ability even with 24 hour advance notice to get me a credit or refund or anything. The hotels that they work with clearly do not respect them. I work in events and I work with hotels all over the world, and hospitality management groups are not as inflexible as the ones Tablet has partnered with. So like most app-based companies out there this is a lot of air and almost no substance.

This site is terrible, I made the mistake of paying for a plus membership and every time I have attempted to use the “special benefits” they have somehow not applied to the reservation. Do not book through them, but their content is decent. Replying to developer response - no where on your plus membership page (unless it has been updated) did it outline the massive limitations to plus nor were these limitations in the terms (of five reservations I attempted to make the plus benefits didn’t apply for one reason or another). Advertising a service and then not providing it feels pretty scammy to me!

One of the main reasons I would use the app was the ability to create lists of favorite hotels, and then quickly check price and availability of all the hotels in the list at once. Now that functionality is gone and I have to manually check every hotel one by one, which is a far worse experience. I don’t understand why you would take out such a useful functionality.