The Guest - Photo Sharing Reviews

The Guest - Photo Sharing Reviews

Published by on 2022-06-29

🏷️ About: The Guest by The Knot is a photo-sharing app that allows guests to automatically share photos and videos taken at weddings, receptions, or any other events. The app eliminates the need for uploading, tagging, or separate camera apps. Users can create an event, invite guests via phone number or email address, and The Guest does the rest for free. The app shares photos and videos in real-time as guests take them, and guests can delete their pics or pause their auto-sharing at any time. The app also provides full-resolution photos and full-length videos that everyone can download.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
43.3%

🙄💅🫥 Neutral
32.0%

👿🤬😠 Negative experience
24.7%

~ from Justuseapp.com NLP analysis of 4,955 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Takes only a couple of minutes to set up on a phone

- Auto load option makes it easier than the usual upload and hashtag mess on social media

- Easy to show older, less tech savvy family members how to install the app and upload photos

- Photos are shown in a timeline format

- Now free

- Received over 300 photos from both events

- Technical support was wonderful

- Perfect for a 3 day destination event



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Auto sharing is a nightmare - won’t be using this for my wedding

2022-05-21

Auto-Share should NOT be automatically on. It should be automatically off and you choose to put it on! Here is why...In the past 3 days 2 people very close to me experienced a nightmare using TheGuest. The first situation is when a very personal video was uploaded to the wedding website for all to watch. Without the users consent. Being new to TheGuest they didn’t know that autosharing was on right when it was downloaded/opened.

The second nightmare was on 6/30 before she joined the group (but was already invited and had TheGuest previously) autoshare grabbed all her pictures dating to middle of June! (Two weeks prior to when it was supposed to start and the sharing started 6/30 @ 4:15pm- I set it up myself after the event on 6/30) so why would it pull her pictures from 6/14 without her consent? I have since deleted TheGuest and have warned everyone using it that it will embarrass you if you have any embarrassing or just personal photos of yourself on your phone. All because autoshare chooses to upload your photos, yes, without your consent!

TAKE OFF AUTOSHARING- LET USERS CONSENT TO IT SO THEY DONT END UP EMBARRASSED.

Bad data handling - unethical marketing

2022-06-22

I signed up for this service for my wedding. They sent an email to guests posing as me and my fiance. They could have sent the email as Veri, instead they created a fake alias and named it after me and my fiance, wrote an email posing as us, and even signed off the email as us. I had no idea they would do this nor did they explicitly ask for permission to pose as me. I wrote in to complain and they justified this style of marketing because they said it's more effective. Of course impersonation is effective. It doesn't mean you should do it. I then asked to have my account and all related data deleted. I'm now almost 10 days later and they still have been unable to help me delete my account. If you want to trust a company with you and your guests photos who would pretend to be you and can't give you a way to cancel or delete your account, enter at your own risk. I wish I had never signed up for this. I hope the Knot does an IT security review of this company's practices. It's a bad reflection on their overall brand.

Best part of my Covid wedding

2022-07-23

We had 120+ guests scheduled to attend our July 2020 wedding before the virus made it impossible for many. Thanks to The Guest, not only did we have everyone who was able to attend upload their pictures for us, but with the help of a live stream, we were able to invite hundreds of guests from all over the world to join us. We had family and friends wear purple and take photos of themselves as they watched our special moments. My only complaint is that TheGuest doesn’t work in Europe (which we knew beforehand)! Luckily, we had a group chat with all of my European friends and some in South America so that those in SA could upload the Europeans’ photos.

Great app for our wedding!

2022-08-24

Great concept for getting photos during our wedding!

One big feature request that I need to give the full 5-stars is up-voting photos! Naturally some photos are awesome and others are a blurry mess. The only way to filter note is by contributor. This would be huge to keep everyone from needing to go through every photo to choose the keepers. Good ones would naturally float to the top!

Another feature idea addresses adding contributors: in the case where someone has not downloaded TheGuest for the event, but afterward download it to view photos - pseudo-force access to post photos before they can view the entire library. You can use the time stamps from the photo library to decide which should be posted (“pseudo”, because obviously they would be able to cherry-pick those which should not be uploaded) this works to minimize the moochers and increase contributor count.

Very easy to use app

2022-09-25

We used this for our wedding and everything worked beautifully and would have given 5 stars except it would have been helpful if they showed me in advance what the text that went out to invite friends and family was going to look like. I had indicated us as “The Bride” and “The Groom” and the text that went out to everyone said “The and The invite you...” I had to send a separate text to explain. My fault for thinking I was being cute! I always love when apps show me in advance what something is going to look like before it goes out, so you can make a change if necessary.
After that snafu everything worked lovely, in fact our guests loved the fact that they got to see each others photos too! Great way to share for whatever event you have.

Great app, but doesn’t quite explain the beginning

2022-10-26

This was a great addition to our big day. We were given it as a gift at the last moment. TheGuest worked extremely well. I had two minor concerns though: first, guests have to download TheGuest to participate in the service, which was really only an issue due to it being a last minute addition. I recommend to have something in your announcements that mention to download it ahead of time that also prepares them that this is goin to happen. Second, when you first set up TheGuest you have to set your settings for your event and guests for their upload preferences. This step can be a bit confusing if you haven’t used this service before.

Super great, need a better way to add guests

2022-11-27

TheGuest is amazing and works just as it says it will. My favorite part has been that after my wedding people are still downloading it and it just pulls their photos from the wedding time frame so I’m still getting more pictures! However, adding guests is TEDIOUS if you don’t have them in your phone address book (I wanted to invite by email not number and those were not in my phone), and I didn’t have time to do that so I just didn’t and had resulting low participation. However, I still have lots of GREAT photos from the 15 people who did use it (I will say it’s easy for people download and manually add your event), and as I said I love that I can add more people even after the wedding. Clunky guest input the only reason for 4 stars

This app is awesome! Couple minor cons

2022-12-28

The auto share tool is great but a lot of people turned the feature off so they didn’t accidentally upload something they didn’t want shared 🙃 I had 95 people attending and maybe 10 shared photos but I received about 780 photos/videos from those that shared! Some great pictures that my photographer (who was awesome but couldn’t be everywhere at once) didn’t get!

I’d say the two cons are the autoshare feature putting guests off, and that once everyone uploads photos you can only download them through your phone and not a desktop. I spent HOURS downloading photos onto a separate device because the 780photos/videos took up 4GB of space on my already full phone.

Great app for weddings and more!

2023-01-29

My daughter used this for her wedding and ended up with well over 1000 photos to choose from. It really only takes a couple of minutes for someone to set up on their phone and then as long as they choose the auto load option they don’t have to do anything else. Since you can set everything up beforehand I personally felt it was much easier than the usual upload and hashtag mess on social media you have to do at weddings. However, we were able to easily show some of the older less tech savvy family members how to install TheGuest and upload their photos the next day at brunch. They loved being able to view all their photos among the ones taken by other guests. My daughter especially loved that the photos were shown in a timeline format so she was able to see what her groom and others were doing while she was in the bridal suite and it makes it a very nice way to see how the entire day progressed from the preparations to the ceremony, reception and then the after party. She was so happy with TheGuest that she used it again during her honeymoon. She had used a honeymoon fund so friends and family were able to easily see photos of the couple enjoying excursions that had been purchased as wedding gifts. I will definitely be using TheGuest for other events, parties, family vacations, etc!

Captured so many beautiful photos!

2023-03-02

I would have had VERY LITTLE photos if I didn’t have Veri. And I would have waited 2-3 months for what the photographer captured. I was too busy to take photos with my phone! But it was incredible to see how many photos people took of the details, the events, the couple, and of each other. Helps me see what everyone was doing and enjoying. I have to say, at first I didn’t think veri was such a big deal but not I completely see why. It’s genius. Plus having veri for other events like my bachelorette party. It was wonderful not having to say “send that to me!” Because we all had it already. SO EASY. Less stress for our wedding!

Never missed a moment

2023-03-31

I love TheGuest. I also love the fact that it is now free. I have use the guest for my two bridal showers and it has been great. I received over 300 photos from both events. I started with inviting a small close group of friends first, the. Once I was able to show others how it worked and shares more people became comfortable with downloading it. I love that I can be free to move about and talk to guest but still get great pictures from every moment of the event. I plan on using TheGuest for my the rest of my upcoming events including my big wedding day. I plan to display a big sign for everyone to see as they arrive with instructions on how to download TheGuest and how to turn on and off auto share. I have had great pictures with just a small group so far and I can not wait to She the outcome of a large group of participants. I would definitely recommend for any event that you want to capture all the moments.

Worth the money!!

2023-05-02

I bought TheGuest on discount. Still a bit pricey, but worth every penny. A lot of people don’t have social media that can still use TheGuest . I love its ease of use. Just used it for my bridal shower, can’t wait to use it for my bachelorette party and the wedding!! I convinced everyone to download TheGuest and upload the pics for a chance to win a prize. Everyone had fun with TheGuest and forgot about the prize. My parents hired a photographer for my shower and I won’t get those photos for weeks so I highly recommend TheGuest for instant gratification. Don’t forget to remind your guests to turn OFF auto-share. It’s the big button in the middle bottom of TheGuest . Lol.

Best way to collect photos

2023-06-02

Seriously the best way to collect photos from your guests!! I’m obsessed! We still had a photographer and videographer but this gave me access to raw videos and photos of the most memorable moments! It’s like google file sharing but for your guests!! Highly recommend!
Only downfall is the invite process and getting the word out can be a bit cumbersome. However, totally worth it. And can be a bit confusing for your guests if you have multiple events (which you may want if you want to keep the bride private until the start of the ceremony). Also, the notifications can be a bit much. But otherwise, all good!

Fun for All!!!!

2023-07-04

Awesome App!!! What a great way to see everyone’s pictures! You were able to save others photos who were able to get different angles of the ceremony!! Such fun and an ice breaker for guests as they enjoy taking and sharing pics! Just had to be careful what you shared before the ceremony, but were able to turn auto share off until the appropriate time for sharing these photos. Instant pictures for the Bride and Groom to enjoy on their Honeymoon until they get the professional ones. Also each picture identifies who took it!!!! What fun, I would tell everyone to use this!! Not one complaint about TheGuest all Day!!! Just how great it was!!!!

Best app for events ever!!

2023-08-04

Love love love TheGuest. So user friendly that even my 73 yrold father in law used it with no issues at our wedding. All you have to do is download and start taking pictures it’s that easy. You can send out a link for all your guest to download. We used it for the wedding and the bachelorette party! I have photos and videos from both that I would not have with just a regular photographer. Our photographer I am sure did an amazing job but we have to wait about a month on photos. With Veri I got photos and videos to look at that night/ the following day. Would recommend to everyone getting married or having a special event with a lot of people! Well worth the price!!

Amazing!

2023-09-05

We used TheGuest for the wedding day only from right before the wedding to midnight after the reception. We received around 600 photos just from people who took their own photos. It was wonderful because we were able to see so many different views of the fun shared on our special day! The photos were instantly available for us to view as people took them and people that downloaded TheGuest later were even able to quickly upload other photos to us as well. The only downside to this was that there were many people who did not want to download an app or not use a smartphone. If you get many people to download this then you would have many more!!!

Must Have App!

2023-10-07

I have used TheGuest over the last 2 1/2 years for every event in my life from my bridal shower to my bachelorette party, wedding, and baby shower. It was most amazing for the wedding because we got to look at pictures of our ceremony during the cocktail hour and then look at the pictures from the whole day while we were on our honeymoon waiting for the professional ones. Not everyone takes pictures, but people love having access to all the pictures everyone took right away. Ultimate in instant gratification! I’ve even set up events for some of my friends to get them to use it. I can’t recommend it enough!

Photo shots at all angles 😍

2023-11-07

I love to take pictures and I often wish I could get that moment at a different angle. With TheGuest you can! Everyone who is signed on is all sharing the pics they take. The only thing you have to be mindful of is every pic you take gets shared. I brought my baby girl to her 1st wedding so of course I took many shots of her so dressed up and dancing the various people. Not a bad thing but I’m sure the bride and groom would have wanted less. I gave a 5 star because you can delete your shots from the shared photos which allowed me to appear less like a paparazzi Mom. Other guest captured moments I missed while my 2 yr old used the need to potty as an excuse to get out 😌 I recommend TheGuest 100%

Best App Ever for Events!

2023-12-09

What an amazing app to use even for a computer illiterate like me! My 50th High School Reunion was the second time I used it . A 3 day destination event was the perfect time to use Veri. It worked so well and so easy to use by our 100 plus guests. The technical support was wonderful, being a novice in apps , the support team answered every question and even offered suggestions to further simplify our ease of use. My fellow classmates loved it too. It’s a reasonably priced app and you can order prints at reasonable prices .
My first use was my niece’s wedding and TheGuest worked great! It was a weekend destination wedding which allowed for many great shots which a photographer could never have gotten . Bottom line, I love TheGuest and highly recommend it.

Easy, fun, and SO special

2024-01-09

Tested it out at our jack and Jill and decided to use it for our wedding. Our guests LOVED it. The best part was seeing the photos all together and seeing different angles of the same moments from all our guests perspectives. No looking for albums on Facebook, Instagram, Google, etc. they're all time stamped and seeing who uploaded each photo was so special. It's a LOT to go through but oh so very fun!
We even set up an iPad for our photo booth and turned on the guest for those photos to be uploaded. I would recommend this to everyone. Even guests who didn't join before the wedding found out how cool it was and asked for a new invitation to set it up and upload their photos.

Easy Photo Sharing

2024-11-17

TheGuest makes photo (and video) sharing easy and quick! Used it for a friends wedding and I will be using it for mine and I'm recommending it for my brother in law's wedding as well! The photos are sorted by time the photo was taken so you get a great run down of the entire celebration! The only thing I wish it had was some way to tell which photos we're just recently uploaded. For example: my friends wedding had 398 photos uploaded. Then there was a notification of 2 new photos, but which of the 400 were the new ones? Maybe put a star on them or some how highlight them so it's much easier to see the new additions.



Is The Guest Safe? 🤗🙏


Yes. The Guest - Photo Sharing is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,955 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for The Guest Is 63.7/100.


Is The Guest Legit? 💯


Yes. The Guest - Photo Sharing is a totally legit app. This conclusion was arrived at by running over 4,955 The Guest - Photo Sharing User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for The Guest Is 100/100..


Is The Guest - Photo Sharing not working? 🚨


The Guest - Photo Sharing works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with The Guest - Photo Sharing? Post a Review




Features

- Automatic photo and video sharing in real-time

- No uploading, tagging, or separate camera apps required

- Full-resolution photos and full-length videos available for download

- Beautiful web album for all event photos

- Live web slideshow feature

- Real-time map view for guests to see where they went during the event

- Guests who couldn't attend the event can follow along in real-time

- Free to use

- CA Privacy compliant

  Customer Service/Support
Developer:
The Knot Inc.