Contact The Guest Support

by Kells16Bells

Auto-Share should NOT be automatically on. It should be automatically off and you choose to put it on! Here is why...In the past 3 days 2 people very close to me experienced a nightmare using this app. The first situation is when a very personal video was uploaded to the wedding website for all to watch. Without the users consent. Being new to the app they didn’t know that autosharing was on right when it was downloaded/opened.

The second nightmare was on 6/30 before she joined the group (but was already invited and had the app previously) autoshare grabbed all her pictures dating to middle of June! (Two weeks prior to when it was supposed to start and the sharing started 6/30 @ 4:15pm- I set it up myself after the event on 6/30) so why would it pull her pictures from 6/14 without her consent? I have since deleted the app and have warned everyone using it that it will embarrass you if you have any embarrassing or just personal photos of yourself on your phone. All because autoshare chooses to upload your photos, yes, without your consent!

TAKE OFF AUTOSHARING- LET USERS CONSENT TO IT SO THEY DONT END UP EMBARRASSED.

by Sbsinsf

I signed up for this service for my wedding. They sent an email to guests posing as me and my fiance. They could have sent the email as Veri, instead they created a fake alias and named it after me and my fiance, wrote an email posing as us, and even signed off the email as us. I had no idea they would do this nor did they explicitly ask for permission to pose as me. I wrote in to complain and they justified this style of marketing because they said it's more effective. Of course impersonation is effective. It doesn't mean you should do it. I then asked to have my account and all related data deleted. I'm now almost 10 days later and they still have been unable to help me delete my account. If you want to trust a company with you and your guests photos who would pretend to be you and can't give you a way to cancel or delete your account, enter at your own risk. I wish I had never signed up for this. I hope the Knot does an IT security review of this company's practices. It's a bad reflection on their overall brand.

by Bryan Rahoe

Great concept for getting photos during our wedding!

One big feature request that I need to give the full 5-stars is up-voting photos! Naturally some photos are awesome and others are a blurry mess. The only way to filter note is by contributor. This would be huge to keep everyone from needing to go through every photo to choose the keepers. Good ones would naturally float to the top!

Another feature idea addresses adding contributors: in the case where someone has not downloaded the app for the event, but afterward download it to view photos - pseudo-force access to post photos before they can view the entire library. You can use the time stamps from the photo library to decide which should be posted (“pseudo”, because obviously they would be able to cherry-pick those which should not be uploaded) this works to minimize the moochers and increase contributor count.