DEGIRO - Online Trading App Reviews

DEGIRO - Online Trading App Reviews

Published by on 2023-09-05

🏷️ About: DEGIRO is an award-winning trading app that provides access to investing on the go. It offers access to more than 50 exchanges across 30 different countries, allowing users to trade stocks, trackers, funds, options, futures, and more. The app is user-friendly and provides relevant news and announcements about investments. DEGIRO is a safe and reliable platform that prioritizes keeping investments secure. It is regulated by the Dutch Central Bank, The Netherlands Financial Markets Authority, and the Financial Conduct Authority.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
63.2%

🙄💅🫥 Neutral
20.8%

😎👌🔥 Positive experience
16.0%

~ from Justuseapp.com NLP analysis of 320 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy and clear to use

- Simple login process

- Fast and organized platform

- Good for trading USD EUR bonds and stocks

- App is being developed to include research platform



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

Avoid: you will thank me

2022-05-23

I try to open an account, I’m not going to get into how difficult, annoying and strange it is to open an account. I sent my documents and they told me to wait for confirmation that all documents checked out, so I closed DEGIRO . Two days later they confirmed my documents but when I go to login, the screen shows a loading page that loads forever. So I look for customer support, they have an email option, can’t find a direct chat support. I email asking for help to finish setting up account, but because I don’t have an account, my email is not in the system so they don’t even accept my message asking for help. Can’t understand who is in charge of all this but no way do I trust DEGIRO with my money, and neither should you.

Crush and can’t buy or sell

2022-06-24

Very poor experience at least during this period.

Can’t buy or sell.

It takes 30s + showing the graph.

Language

2022-07-25

No English????!!!! Why can’t you switch your language to English if your using the Netherlands account? Makes no sense...

Stay away from this app

2022-08-26

They take your money and play with it.

Very limited app.

2022-09-27

The trading itself is efficient. However from a portfolio management POV soooo limited and so far behind the competition. I have to use another app to keep a good eye on it.

Language option not available

2022-10-28

I need the english version. DEGIRO does not let me change the language

Poor aap

2022-11-29

Not easy to find money and not able to log in via app. Web works fine and app does not.

As good as no basic chart analysis tools

2022-12-30

Very few basic chart analysis tools available and fundamental ratios and Financials available.

Its a shame as those are available for free on basic websites like yahoo.

Do not use - they try to withhold your assets

2023-01-31

My and my friends decided to move our positions to a different broker at some point. The process had taken 4 months and is still not done despite there being no complications. They stopped responding to my emails and even restricted my trading without even contacting the other broker to arrange for a settlement of the position transfer. I’m really worried that I’ll never see the money again. AVOID AT ALL COSTS

Update English option please

2023-03-04

I love this trading platform. Although I am living in Portugal, but I cannot speak Portuguese. I don’t understand why there are a lot of requests for English option, but developers never do it.

Language!!!

2023-04-02

Strange that there is no option for preferred language. If I reside in Poland it is automatically assumed my preferred language is polish and there is no option to change it to english. I see there are complaints about this from two years ago and still no efforts to fix this?! Come on you can do better

Needs improvement. Is this for real???

2023-05-04

Going through the account creation process has raised doubts as to the validity of this company. DEGIRO seems poorly done for a respectable company.

- Users must deposit money in order to simply see DEGIRO and platform. This is very shady.

- Missing language support (a request from users for years). This is not a difficult task, so it concerns me that this financial institution cant/wont introduce it.

- Acct creation is slow, screens take a long time to load.

- Registration process is unclear with the same questions being asked in different ways again and again and again.

- Pressing exit during account creation causes error screen to appear

Customize

2023-06-04

The overall is ok, but unfortunately I’m not able to customize my preferred index to follow and a lot stocks aren’t available to follow, specially American and Canadian stocks!
Can I ask you for a specific one?
I understand I have a Portuguese account but I don’t want to follow the Portuguese index!! Thank you but no!!!
I would love to be able to set it up the way and focus on the markets I believe are relevante for me!
And because of that I going to give you a 2 stars review!! I understand you are charging the best fees in town, but c’mon!! Let us choice what we want to buy!!

Looking forward for next updates and customized settings!

Can you plzzzzzzzzzz add language setting?

2023-07-06

I saw the update version and thought you guys must make English available this time. But it’s not the case. Like the platform very much! But can you make English available please?

Startup issues

2023-08-06

I very often experience startup issues. After I login DEGIRO stays blank and nothing happens. After I restart DEGIRO a couple of times I can login again. Very inconvenient.

Relatively good

2023-09-07

Wish it would use the Fingerprint for login. Simple but good!

Good app but has problems

2023-10-09

Good app, but I have problems lately. I don’t see the daily profit/losses on ETF’s I have. Single stocks work, but ETF’s do not.

Good broker but no research

2023-11-09

Quite Good broker for usd eur bonds and mainly stocks, some etfs. but there is basicly no research platform charts and statistics at all, it seems they are working on developing it, but it is a nightmare, even titles of etfs are crazily shortened, nonsense and poorly available

Prima app

2023-12-11

Werkt overzichtelijk en snel. Logisch opgebouwd en makkelijk te gebruiken.

Good platform to start investing

2024-01-11

Everything is easy and clear. Very simple use.

Language

2024-12-16

DEGIRO is in Dutch

Can't login!!!

2024-12-16

Always get the error: Your username and/or password is incorrect. My credentiels work fine on the web app. Please fix!



Is DEGIRO Safe? 🤗🙏


Yes. DEGIRO - Online Trading App is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 320 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for DEGIRO Is 20.2/100.


Is DEGIRO Legit? 💯


Yes. DEGIRO - Online Trading App is legit, but not 100% legit to us. This conclusion was arrived at by running over 320 DEGIRO - Online Trading App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DEGIRO Is 46.4/100..


Is DEGIRO - Online Trading App not working? 🚨


DEGIRO - Online Trading App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with DEGIRO - Online Trading App? Post a Review




Features

- Access to more than 50 exchanges across 30 different countries

- Trade stocks, trackers, funds, options, futures, and more

- User-friendly experience

- Relevant news and announcements about investments

- Safe and reliable platform

- Regulated by the Dutch Central Bank, The Netherlands Financial Markets Authority, and the Financial Conduct Authority

- Asset segregation to keep investments secure

- Low-cost alternative to existing brokerage platforms

- Best Mobile Share Dealing Award at the Investment and Wealth Management Awards hosted by the Financial Times and Investors Chronical.

  Customer Service/Support
Developer:
DEGIRO

Contact e-Mail:

Website: