Company Name: Debotosh Dey
About: Lock your private Photos & Videos with PIN passcode, FaceID/Touch ID.
Photo
Vault - keeps your personal Photos, Videos, Contacts, Passwords & Notes by
locking them with PIN passcode, Biometric Identification ( Touch ID or Face ID)
and applied encryptions to imported items to add extra layer of security.
Listed below are our top recommendations on how to get in contact with Photo Vault | Hidden Album PV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Photo Vault | Hidden Album PV. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: support@braincraftapps.com
https://sites.google.com/a/braincraftapps.com/locker/privacy
https://sites.google.com/a/braincraftapps.com/locker/tos
by Load Crash Rage Repeat
This app is excellent for storing large quantities of photos randomly, but if you want to later sort these photos into different albums, it is objectively impossible to do. This is due to the horribly buggy nature of the toolbar and even the storage itself. First off, the only way to move the photos is to tap the "select" icon in the upper right corner of the app, which will replace the import button with a toolbar. This sounds fine, but for certain albums, this will often times not actually replace the import button, meaning that you will not only be unable to move photos from album to album, you will also be unable to delete them. This means that if this happens to an album, you will be stuck with a "void album", which you can put photos into, but not move them out of or even delete. A photo app in which you cannot delete photos is not very well made. Another problem with this app is that often times when going into select mode, even if the toolbar works, many of the photos in the album will become invisible and be unable to be selected or even viewed. This is very annoying to deal with when you are trying to sort many photos into different albums, and often requires a restart that really shouldn't be necessary. In all, every tool that has been implemented into this app to sort photos has many bugs that often render them unusable. The password is also a 4-digit max password, which is less secure than I'd like it to be.
by Godistyn
The first time I imported some pictures it worked great so I bought the app. After I paid for the app though, it no longer worked to import my pictures. It will say it did and it will delete my originals from my phone's library, no problem, but when I go to see them in the location within this app that I imported them to, no such luck cause they're not there or anywhere else. Please fix this issue because I read a review from March (that I can only assume is of last year, since this is Feb) from someone having the exact same issue. That was at least a year ago. Come on, if you haven't fixed it within a year's time, stop wasting people's money and take your app down, please. If it's not fixed, I too, like this other reviewer, want a refund.
by Hattrick47
I have been using this app for a couple years. It has been great. Recently the app will not open at all. I did as the developer asked, which was to reach out before I wrote a bad review. I reached out via email as asked, followed up via email, waiting a week between to be respectful. Now another week with no response and they getting the bad review. When I open the app the screen goes white, like it’s going open, then back to the home screen. My issue is retrieving the pictures in the app, as I cannot get at them any more. DO NOT USE THIS APP. YOU WILL LOSE YOUR PICTURES!
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