Contact Shareworks Support
Company Name: Morgan Stanley
About: Use Shareworks and stay connected to your equity plan, wherever you go. View
your portfolio, upcoming events and complete transaction history.
Shareworks Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Morgan Stanley
Verified email ✔✔
E-Mail: help@solium.com
Website: 🌍 Visit Shareworks Website
Privacy Policy: https://www.shareworks.com/online-privacy-policy
Developer: Morgan Stanley and Co. LLC
3 Most reported problems 😔💔
App not supported on iPhone per MS
by Chipster711
This app is supposed to be for Morgan Stanley Stock Plan Administrators. Could not log in with same credentials as web site so I called. After spending nearly 2 hours on the phone with Morgan Stanley and getting bounced from one department to another and back to the same guy (Roger) in the original department, Level 2 support tells him “we do not support the Shareworks mobile app on the iPhone.”. Why the heck is it on the Apple App Store then? I asked that question and they gave me yet another number to call. Very frustrating!
Sh*tworks
by Tofer52
Terrible app. Terrible company.
The most unreliable trading platform in the market.
They will cost you thousands as you watch the market move and find yourself totally unable to log into the system. When you do log in you get endless error messages. Don’t bother calling customer service at those times, they can’t login either and can’t note that you even called in.
When you try to ask them to make things right, they will just claim that they have no evidence that you did anything, which of course is true because their system totally crashes and doesn’t record any attempts to login or transact.
When you try to ask them to make things right, they will just claim they have no evidence that you did anything, which of course is true because their system totally crashes and doesn’t record any attempts to login or transact.
Errors without any detail
by Princechawla
When I am trying to login the app it shows a message that I need to login using the browser and complete “some” steps. It doesn’t tell me what needs to be done to enable this access again.
So now I am stuck trying to decipher what to do on the web app, but there is nothing I do there that unlocks the step for me to log back in using the mobile app.
Bad user experience.
Have a Problem with Shareworks? Report Issue
Why should I report an Issue with Shareworks?
- Pulling issues faced by users like you is a good way to draw attention of Shareworks to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Shareworks customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shareworks.
