imitoMeasure Status

Last Updated on 2021-09-14 by imito AG

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

75.0%

Crashes

25.0%

problems reported in the last 24 hours

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Have a Problem with imitoMeasure - Measure Wounds? Report Issue

Common imitoMeasure Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot imitoMeasure app on iOS and Android devices. Solve all imitoMeasure app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

imitoMeasure iPhone Issues and Solutions

imitoMeasure iOS app crashes, not working, errors
imitoMeasure iOS app network issues
imitoMeasure on iOS has black/white screen

imitoMeasure Android App Issues and Solutions

imitoMeasure has errors/crashing/not working
imitoMeasure server network connectivity issues
imitoMeasure has black screen

imitoMeasure iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever imitoMeasure app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix imitoMeasure app crashes or not working on Iphone (iOS):

Close and restart the imitoMeasure app on iPhone
Update imitoMeasure app to the Latest Version for iOS
Uninstall and reinstall imitoMeasure iPhone app
Update your iPhone to the latest iOS version

Fix imitoMeasure on iPhone unable to connect to server/internet connection issues::

To resolve imitoMeasure network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix imitoMeasure black/white screen (blank screen) on iPhone:

Follow the imitoMeasure iOS app troubleshooting guide Here →

imitoMeasure Android App Issues and Solutions

Fix imitoMeasure not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent imitoMeasure app issues:

Force Stop the imitoMeasure App
1. On android, goto "Settings" » click imitoMeasure app. » click "Force Stop".

Update imitoMeasure to the latest version on PlayStore

Clear imitoMeasure App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "imitoMeasure app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch imitoMeasure.

Fix imitoMeasure unable to contact server/ imitoMeasure internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click imitoMeasure » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got imitoMeasure » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch imitoMeasure on android.

Solve imitoMeasure black/white screens issue on Android:

Follow the imitoMeasure android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at imito AG, developers of imitoMeasure.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Wound Compass Website

Privacy Policy: https://woundcompass.smith-nephew.com/privacy

Developer: Smith+Nephew

About this app

Full wound documentation according to international standards is available in our imitoWound app: imito. io/en/imitowound - Your whole team can document wounds such as decubitus, diabetic foot syndromes, arterial & venous leg ulcers, burns and stomata objectively within imitoMeasure . Over 30 hospitals in Switzerland and Germany also use the enterprise version of imito, as it can be seamlessly integrated into the hospital information system (HIS) and the electronic medical record (EMR). At imito. io/beratung you can book an appointment for a live demo with us! The reliability of the measurement method has been validated by independent researchers from France and Brazil! MDR & FDA Statement: imito.