Contact SongShift Support
Company Name: SongShift
About: Dissatisfied with your music provider or want to try something new?
SongShift
transfers the music you love to the music provider you want. Shift your favorite
albums, playlists, and songs with a few taps.
SongShift Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with SongShift. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SongShift. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SongShift
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
Read 3 Customer Service Reviews 😭😔💔
great concept, frustrating bugs
by Hoodie78
I’m finding this app difficult to use for a large library. The problems start when you have to manually find matches. If there are too many potential matches for an album, selecting one causes a second (often unrelated) album to be selected as well, and it seems you cannot select one without the other. Also, when the app crashes on the “shift” results page, you lose all of your work. It’s painful to struggle with selecting matches and then have to go all the way back to the beginning. Finally, you can’t use your phone while it’s running (40 minutes for my large library). It would be great if the matching process could happen in the cloud. This app is potentially a great tool, but I regret paying for it in its current state.
Mostly Good
by Core Enthusiast
I've had this app for a couple years now and even purchased the pro version, and it's pretty useful for the most part. The developers definitely have some work to do in terms of bugs, however. I've been forced to restart shifts a number of times because they fail or get stuck in the process. Most recently (and the reason I'm writing this) a shift I update daily with around 500 songs was "processing" for over a day and rendered the rest of the app unusable. I ended up having to reinstall the app which erased all my other shifts so I'm pretty bummed about that.
Works well but needs improvement
by Allison_bliss
Took a couple of days & a lot of refreshing to get all my playlists to show up. Then once they did it took me two tries to get my playlist to actually transfer, but once it did it worked pretty well. A few of the songs were missing even though they’re available on both platforms. I don’t mind having to go in & add them myself bc it’s not many but it’d be nice if SongShift gave us a list of songs that did not successfully transfer so I don’t have to look through the entire playlist. The app does what it’s supposed to, it just takes some time to get it to work. Customer support was also not very helpful in their first reply to my email trying to get help & then never answered me back.
Have a Problem with SongShift? Report Issue
Why should I report an Issue with SongShift?
- Pulling issues faced by users like you is a good way to draw attention of SongShift to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SongShift customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SongShift.
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