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Spent over 7 hrs waiting to get a tow truck because ari wanted to get a service company out to look at my faulty brake lights. First company they called didn’t show after 3 hrs. The next took 2 hrs to come out and couldn’t fix it and finally they called the tow company I had originally asked them to. After telling them I needed a ride home the company they actually called didn’t even give me a ride to my house like it was supposed to. I ended up having to call an Uber to get me home. Idk why my company stays with these fools. Next time I’m just going to risk getting rear ended and fired from my job cause it would be less of a hassle than having to deal with this poor fleet management company.

Given how everyone says that the iPhone apps are supposedly better that competitors I am finding this to be a farce. This app constantly has issues. I'm trying to find a preventative maintenance vendor and it won't find any based on location. Meanwhile 10 mins ago it worked fine. A quick phone restart and still nothing. Multiple coworkers have also complained of similar experiences with this app. When you need to get work done a working app is the first step...and this one does a poor job of being reliable enough to work.

I use ARI app for work in a fleet vehicle. We just switched from WHEELS. The WHEELS app was much better than the ARI app. The mileage section only shows the last 10 entries. It would be much better if it showed the entire month. The ARI forces you to use an email address for maintenance and services. It is not convenient if the employees at the maintenance location do not know how to use the app or have not seen it before. The app itself is not user-friendly. I have used much better wraps in the past by different companies. I do not like this one.