Contact Mileage Tracker Support

I’ve had Driversnote’s iBeacon since July. It worked fine in the beginning. Not so much anymore. It mysteriously starts trips even when I’m not near my car or even driving in a car so sometimes it looks like it takes me 10+ hours to get to work because the trip started at 9pm (for example) and ended the next morning at 7:55am. Sometimes I will exit my vehicle at my desired location but the app finishes my trip at some completely random spot miles away in an “as the crow flies” path - meaning, according to the green line, I drove straight through homes, business, ignored roads, exited my vehicle there and then somehow got back to my desired location to do my errand because when I get back to my vehicle to go home, my next trip starts exactly where I am, not where the “crow” says I was. Sometimes trips aren't even starting til I’m more than 2 miles into my trip - and not 2+ miles driven slowly in neighborhoods. No, 2+ miles driven at 40+ mph. And even better still, sometimes my trip stops tracking completely even though I’m still in my car, still traveling. I’ve contacted customer service many times and they only responded to my very first problem and didn’t even resolve it. Every email since then has been ignored. I can’t trust this app. It produces inconsistent, incorrect data. I would not recommend the premium iBeacon service to anyone.

The app works well. The interface is easy to use. However, there is a 20 trip per month limit with this app. That obviously means if you are wanting to track mileage for a full time job, you’ll have to pay in order to keep this app. They didn’t say anything about a limit until I hit it. How dishonest. I will not be keeping the app. And at this point I won’t be downloading any other app made by this developer ever again if I can help it. You also need to put that limit in the app synopsis. People need to know about the charge before they download the app. That’s the thing that seems dishonest to people. A simple statement like “The free version of Driversnote includes 20 trips logs. After that we ask $9.99 per month.” That would be create a much better experience for your users. But, then again, you wouldn’t get as people to try the app if you put that on the download page would you? Again, it looks like you are trying to hide your limits and pricing structure from the public when you don’t disclose them before a person commits to the download. That is the problem I had with the whole situation. Charge money or don’t charge money, I really don’t care. But let people know about the charges before they subscribe to your product

Brand new, latest greatest iPhone 13 - time to try tracking I couldn’t do with my old iPhone 6. Tried MileIQ - overly sensitive. Tried this, not even close to accurate. I downloaded the app and logged in and got it all setup and running. An hour later, I do a trip. I get to my 2nd stop only to find it had logged me out. I never touched the app after getting it running. Ok, logged in again and finished. Tracked me ok. Today I make a round trip of about 120 miles. I stop about 30 miles in to get a drink at a gas station. It stops the trip. It doesn’t restart as I continue. 30 miles lost. On the way back, it starts but stops when I get lunch. Does not restart. 30 miles lost. No thanks. Not for me. If I have to babysit this much, I’ll just do the log book thing.