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Company Name: Emerging Travel Inc.
About: Emerge is web-based truckload management system that connects shippers and their partners when
executing full truckload transactions.
Headquarters: Scottsdale, Arizona, United States.
ZenHotels Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Developer: Emerging Travel Inc
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3 Most reported problems 😔💔
The wrost booking app all time.
by Bwad$$$
When I went to my hotel I spent 1 hour in the lobby waiting because the manager says that I have no reservation in his hotel but I made my reservation 1 week before I got there. He also ask me for additional charge because as he said what I paid on zen hotel was only for the reservation. They never mentioned this on the app. I got upset and leave. Asked for refund but they stole my money. Don’t try this app it’s a complete mess. I wish I could gave them less than 1 star
They had a better support, once
by Youseffee
They don't have support for previous days like booking dot com, so if you book now, now, you gonna sleep at the lobby until it's ""officially"" the next day.
They will not let any human error pass. Even though we humans might make a mistake, they will not understand.
It's given that they have better prices 60% of the time, but good God, try to make a mistake and they shall feast on it.
Last year, they had a considering support, however now it is a different story, I just updated this 3 years old rating on the App Story to one-star after a horrific experience with them
Beware….
by Heavensangel
I booked a hotel through this site. When I showed up, I was told I was scammed!
They will take your money!
Thankfully the hotel had one room left but we had to pay much more than planned for the weekend. We heard this happened during a holiday weekend and and hotels were booked in the area!
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