Place to Plug app not working? crashes or has problems?

Place to Plug Status

Last Updated on 2024-07-11 by Place to Plug

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Common Place to Plug Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Place to Plug app on iOS and Android devices. Solve all Place to Plug app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Place to Plug iPhone Issues and Solutions

Place to Plug iOS app crashes, not working, errors
Place to Plug iOS app network issues
Place to Plug on iOS has black/white screen

Place to Plug Android App Issues and Solutions

Place to Plug has errors/crashing/not working
Place to Plug server network connectivity issues
Place to Plug has black screen

Place to Plug iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Place to Plug app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Place to Plug app crashes or not working on Iphone (iOS):

Close and restart the Place to Plug app on iPhone
Update Place to Plug app to the Latest Version for iOS
Uninstall and reinstall Place to Plug iPhone app
Update your iPhone to the latest iOS version

Fix Place to Plug on iPhone unable to connect to server/internet connection issues::

To resolve Place to Plug network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Place to Plug black/white screen (blank screen) on iPhone:

Follow the Place to Plug iOS app troubleshooting guide Here →

Place to Plug Android App Issues and Solutions

Fix Place to Plug not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Place to Plug app issues:

Force Stop the Place to Plug App
1. On android, goto "Settings" » click Place to Plug app. » click "Force Stop".

Update Place to Plug to the latest version on PlayStore

Clear Place to Plug App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Place to Plug app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Place to Plug.

Fix Place to Plug unable to contact server/ Place to Plug internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Place to Plug » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Place to Plug » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Place to Plug on android.

Solve Place to Plug black/white screens issue on Android:

Follow the Place to Plug android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Place to Plug, developers of Place to Plug.

About this app

Start charging by scanning a QR code you will find in the connector of the charging station, find all your favorite stations and nearby charging stations. And about the Watch... you have never had so much power in your wrist before. Its design will allow you to stop any charge right from your wrist and get directions to your favorites and nearby charging stations ;) Discover all its features! With Place to Plug EV drivers can easily discover thousands of charging stations along their way around the world, both public and private. Find your preferred charging point and even book it for your peace of mind. Start charging on your arrival without the need of specific apps or RFID cards. And, of course, Tesla users will also find all Supercharger stations in our app! Become one of our awesome community users by sharing your socket with other EV drivers. We release our brand-new widget and Apple Watch App! Use sockets from our community to charge even at the top of a mountain. We reduce emissions by helping you to use EVs. Let's green the world! Master electric driving and sustainable mobility. Book a socket and let it wait for you. And we give a warm welcome to iOS 13 and Sign in with Apple. Just keep calm and enjoy your road! Charge right from your phone. Become a PRO with our app, it's totally free!