Virtual-Classroom app not working? crashes or has problems?

Virtual-Classroom Status

Last Updated on 2019-01-05 by WizIQ, Inc.

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Common Virtual-Classroom Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virtual-Classroom app on iOS and Android devices. Solve all Virtual-Classroom app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virtual-Classroom iPhone Issues and Solutions

Virtual-Classroom iOS app crashes, not working, errors
Virtual-Classroom iOS app network issues
Virtual-Classroom on iOS has black/white screen

Virtual-Classroom Android App Issues and Solutions

Virtual-Classroom has errors/crashing/not working
Virtual-Classroom server network connectivity issues
Virtual-Classroom has black screen

Virtual-Classroom iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virtual-Classroom app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virtual-Classroom app crashes or not working on Iphone (iOS):

Close and restart the Virtual-Classroom app on iPhone
Update Virtual-Classroom app to the Latest Version for iOS
Uninstall and reinstall Virtual-Classroom iPhone app
Update your iPhone to the latest iOS version

Fix Virtual-Classroom on iPhone unable to connect to server/internet connection issues::

To resolve Virtual-Classroom network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virtual-Classroom black/white screen (blank screen) on iPhone:

Follow the Virtual-Classroom iOS app troubleshooting guide Here →

Virtual-Classroom Android App Issues and Solutions

Fix Virtual-Classroom not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virtual-Classroom app issues:

Force Stop the Virtual-Classroom App
1. On android, goto "Settings" » click Virtual-Classroom app. » click "Force Stop".

Update Virtual-Classroom to the latest version on PlayStore

Clear Virtual-Classroom App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virtual-Classroom app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virtual-Classroom.

Fix Virtual-Classroom unable to contact server/ Virtual-Classroom internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virtual-Classroom » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virtual-Classroom » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virtual-Classroom on android.

Solve Virtual-Classroom black/white screens issue on Android:

Follow the Virtual-Classroom android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WizIQ, Inc., developers of Virtual-Classroom.

About this app

Install the Virtual Classroom App to access a wide range of easy-to-use and innovative teaching and learning tools that help you collaborate in the Virtual Classroom environment. The Virtual Classroom App for mobile teaching and learning enables teachers and students to conduct and attend online classes, anytime, anywhere. Simply use the live class or class recording link/URL to join a live class or access a class recording using the Virtual Classroom App.