Children s Health VirtualVisit Reviews

Terrible app, I just paid 55 dollars for a visit that tried connecting with the doctor about four times and she just ended the visit so I’m out medicine and 55 dollars when I could’ve just gone to an emergency clinic. I’m beyond frustrated and when I tried calling customer service from the phone number ChildrensHealthVirtualVisit provided me the lady had no idea what I was talking about and told me she couldn’t help me because she didn’t know ChildrensHealthVirtualVisit that I was referring to! Ridiculous!!!!

Had an appointment this morning no problems, except the pharmacy is closed. So we tried to get a second appointment, forget it. Over 4 hours constantly kicked out to different providers moved back in line and NO ONE WILL SEE US AGAIN!! Keep getting chat messages they will not let you respond to and a provider never comes on. My daughter has an excruciating ear infection and no one will help. So disappointed!!! Also, they do not give any follow up info after your appointment. No email, no doctor info, no diagnosis. Super disappointed on a time we need help the MOST!!

I was trying to sign up to use this for the first time, ChildrensHealthVirtualVisit doesn’t allow you to push the sign up button. It pops up with an error that says this service is unavailable. Unfortunate because my daughters doctor she saw for urgent care virtually recommended this for me. I tried signing up on their website and it was not clear where to go to sign up and the links I tried to click didn’t work either.

Just had a visit. The video cut off, so the doctor called me back. He had a sarcastic, rude tone, and didn’t take me seriously at all. The call was about 3 minutes. He didn’t ask any questions. He just told me to give my son medicine. I didn’t feel like he cared at all. I was rushed off the phone, which is crazy since I paid $55. I won’t use ChildrensHealthVirtualVisit again. The doctor made me feel like I was a burden to him, and his lack of advice or concern gave me scam vibes.

This is one of the best apps I’ve ever used. Combining such a seamless, streamlined user-experience with the incredible quality of doctors at Children’s Health makes this a parent’s dream when facing the nightmare of having sick kiddos! We’ve used this on holidays and late nights for issues ranging from diagnosis of illness to seeking peace of mind with minor post-op issues. Cannot recommend this enough! Thank you, Children’s! ♥️

We saw Mrs Melanie Brister (spell check) today, and she was so sweet, very informative, and was very personable! I am so appreciative of her professionalism and general care for our daughter.

Thank you for providing these services!

We are so fortunate to see Dr. Wright. Not only is she incredibly smart, but she takes the time to answer all our questions regardless if we are in person or meeting virtually. Thank you, Dr. Wright!

My experience was great, signed in with my insurance and it gave me price of visit before care. Very prompt service with Physician and they were very patient. I will use ChildrensHealthVirtualVisit again!

Dr Moore was great- he called up when the video wasn’t working, took care of my son’s needs and was friendly. Thank you!

Love having the option to do a quick virtual visit for minor issues. This visit was fast, no wait time and Dr was great!

She is a really really great doctor, she knows a lot and you know that she knows by the way she has an automatically answer to everything and she has a lot of experience.

I just finished my first virtual visit. I’m a super busy mom of four and its a Saturday so offices are closed. This was so easy and convenient to talk with a board certified doctor who is extremely knowledgeable. I highly recommend this service!

Dr Giron was so nice and helpful on the virtual visit. He asked plenty of questions for the symptoms I am having and called in a RX for me so I can get better. I really appreciate the hospitality and service received today.

From start to finish, logging into ChildrensHealthVirtualVisit and putting in my info, to seeing the provider and get treatment, it all took only 6 minutes for the whole experience! Why would I do it any other way? I love this so much!

This doctor was splendid. Super kind and patient, informative, thorough, and reassuring. We are more than happy to work with him again. Also this virtual visit put my son at ease and helped us avoid all the stress and hassle and exposure to a regular visit. Please keep this available.

Today while packing to get a hotel room due to bad weather. I wanted to be close by the job. Unfortunately i forgot my prescriptions at home and had to do a virtual visit. I spoke to Dr. Park she was awesome! Great service and I really appreciate you all.

I just finished my appointment with a physician and I can’t rave enough about this!!! It’s 6am on a Saturday and I don’t have to leave the comfort of my bed during a time when I feel extremely achy and sick. 100% recommend!!!! Actually getting to speak with a real person was pretty great!

Virtual visits are a life saver. Feeling really sick but didn’t want to go to urgent care and be exposed to people given it’s flu season. The wait was under 5 min, the Dr. was able to talk me through my symptoms as if I was in his office. Instead of waiting until Monday for relief, I can start taking the prescribed meds shortly. Thanks Children’s Health!

I am so glad I have ChildrensHealthVirtualVisit. I wasn’t feeling well Friday afternoon before a big weekend of work and needed care but didn’t want to wait at the urgent care. I used ChildrensHealthVirtualVisit instead and got seen within 5 minutes from my bed. It’s perfect for the working mom. I recommend ChildrensHealthVirtualVisit to everyone!!

Kristi NP was amazing and so helpful! So convenient and easy to see a provider. Will definitely use virtual visit again.