Kunduz app not working? crashes or has problems?

Kunduz Status

Last Updated on 2026-04-08 by Sıfır Beş Eğitim Teknolojileri

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Summary of Kunduz Problems 🔥

- Tutors only care about getting their satisfied rating

- Unable to log back in after subscribing to the unlimited questions

- Incorrect answers provided

📋 3 Reported Issues:

Niharika Dhawan 2025-02-03

Start icon on the assessment page is not opening. Due to which i am unable to move to step 3.

Letitia Moore 2022-09-16

Hello, I have been trying to reactivate my subscription but I got a message that my phone number is blocked. I want to know why? I need to use this service for my chemistry class.

Anit Kumar Vishawakarma 2022-07-16

My kunduz start button is not working.

Showing 1-3 of 3 reported issues:

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Common Kunduz Problems & Solutions. Troubleshooting Guide

Table of Contents:

Kunduz iPhone Issues and Solutions

Kunduz iOS app crashes, not working, errors
Kunduz iOS app network issues
Kunduz on iOS has black/white screen

Kunduz Android App Issues and Solutions

Kunduz has errors/crashing/not working
Kunduz server network connectivity issues
Kunduz has black screen

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Kunduz iPhone Issues and Solutions

How to fix Kunduz app crashes or not working on Iphone (iOS):

Close and restart the Kunduz app on iPhone
Update Kunduz app to the Latest Version for iOS
Uninstall and reinstall Kunduz iPhone app
Update your iPhone to the latest iOS version

Fix Kunduz on iPhone unable to connect to server/internet connection issues::

To resolve Kunduz network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Kunduz Android App Issues and Solutions

Fix Kunduz not working on Android, crashes, errors or is unresponsive:

Force Stop the Kunduz App
1. On android, goto Settings » Kunduz » click [Force Stop]

Update Kunduz to the latest version on PlayStore

Clear Kunduz App Cache and Data:
1. On android, goto Settings » Apps » Kunduz » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Kunduz.

Fix Kunduz unable to contact server/ Kunduz internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Kunduz » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Kunduz » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kunduz