Contact Tiptapp Support
Company Name: Tiptapp AB
About: App Store Editors' Choice 2021 - Get instant help with rubbish collection,
deliveries and reuse!
Get London’s no. 1 app for everything you want in and
out of your home, quickly & cheaply! Need to take waste to the recycling center?
Bought something second hand? Moving furniture between apartments? Want to give
away pre-loved items?
- Let the Tiptapp community help you! Publish your ad, set
your price and select a helper.
Tiptapp Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tiptapp AB
Verified email
Contact e-Mail: support@tiptapp.com
Verified email ✔✔
E-Mail: support@tiptapp.com
Website: 🌍 Visit Tiptapp Website
Privacy Policy: https://www.tiptapp.com/en/pp
Developer: Tiptapp AB
3 Most reported problems 😔💔
User experience needs improvement
by KJBerlin
I also had the experience that someone picked up the job and showed up 45 minutes late past the end of the time window. Also it was not the person pictured. You cannot cancel a job until the time window is complete, which puts all the responsibility on the user. I booked a job with 24 hours notice and then at the beginning of the window saw the driver was over an hour away. He claimed he would make it at the very end of the two hour windie, which was not realistic. I ended up booking someone else who showed up on time. I can’t say the drivers on this app have been reliable.
Good concept, flawed execution
by Kn1ves
The good:
- Very convenient and fairly affordable
- Fast response time
The bad:
- No guarantee that the item will arrive within 2 hours as they claim. Some workers will pick up multiple jobs at once. One of our job took 5 hrs and arrived at 23:00.
The ugly:
- the add-on insurance does NOT cover cosmetic damages. So a vintage furniture that was severed damaged cosmetically during transport will NOT be covered by the insurance. Read the fine print!
- Tiptapp claims that they are more like a marketplace than Uber/foodora, so they will deflect the responsibilities on the refund. However they also act as the payment processor, so one would realistically perform a charge back on the bank card in order to get refunded.
No customer service
by Nhanhanhanah
Helpful app, but there’s no customer service whatsoever. You can never reach them anywhere.
Have a Problem with Tiptapp: Moves & Disposals? Report Issue
Why should I report an Issue with Tiptapp: Moves & Disposals?
- Pulling issues faced by users like you is a good way to draw attention of Tiptapp: Moves & Disposals to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tiptapp: Moves & Disposals customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tiptapp: Moves & Disposals.
