Company Name: Condé Nast Digital
About: A weekly magazine with a signature mix of reporting on national and international politics and
culture.
Headquarters: New York, New York, United States.
Listed below are our top recommendations on how to get in contact with The New Yorker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The New Yorker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Condé Nast Digital
Contact e-Mail: [email protected]
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Get Pricing Info for The New Yorkerhttp://www.condenast.com/privacy-policy
the archive viewer is only showing the right half of the cover or page, the problem is affecting all issues.
I have not received any issues of the New Yorker since the August 8, 2022 issue. would you please forward the missing issues to my home address: 8032 Park Drive St. Louis, MO 63117 #NYR30009007881. Thank you for correcting this NewYorkerless situation. Best always, Sharon Summers
Acct 1663029492
RE: NYr daily news letter
Inbox? Not so far. I've asked for it 3 times as if yesterday. Today I signed up for the 4th time. When I inquired a week ago I got a reply to open the privacy statement, which did not offer any enlightenment.
Valerie Weiss
Request New Yorker writer for television interview, I'm the host of a weekly, PBS financial television show, Wall $treet Wrap Up. I'm requesting the POC information for author, Ken Auletta, author of Hollywood Ending. Thank you for any help and guidance, Andre Andre Laborde Wall $treet Wrap Up WYES-PBS (504) 281-5627 andre@redacted
I wish to submit a poem to The New Yorker.... the submission page requires a password. I do not have one. Can you tell me what to do?
I have a subscription to the New Yorker, but it will not allow me to listen to fiction podcasts. I do not want to use the app. I want to be able to listen from my computer. Nancy Allen 484-356-5287
by Venus Morgenstern
I have gone in so many circles trying unsuccessfully to access my digital subscription through this app that I am on the verge of canceling my subscription altogether. At one point, days into this, it FINALLY asked for my email and password. Once I entered them the app sent me back to square one for the umpteenth time. It is Sunday night and customer service is closed. I am sure there is a simple answer to this, but FAQs doesn’t address it even though I see other comments describing the same dilemma.
(Part II) By posting this negative review I received a more detailed response to my customer service requests and an offer to edit my review, which I am now doing by adding this text which I hope will be helpful to customers, customer care and the developer of this app: sign out and then sign back in with your email and password. “Sign out” is nowhere indicated, and it would have spared me weeks of aggravation. Now that I am able to access the content that I subscribed to, the app functions as well as I would hope with high quality graphics. I would like to raise my rating to 5 stars, but I can’t in good faith until the app provides clear instructions on how to link content. Without this minor correction, the app is useless. If I missed something I apologize and am open to raising my rating as I do appreciate how much work went into this otherwise excellent app.
by Xf Mj
Like all the 1-star recent reviews have noted, my iPad app wasn't taking me past the Condé Nast web pop-up login screen. It just sits there after I type in my password.
So I gave up and tried to log in on my computer. Same kind of web screen from Condé Nast came up. After I typed in my password *another screen popped up telling me to "check my email for a link to log in*. I clicked on that link and was able to read articles on my computer through the web browser.
So then I did the same thing on the web browser and mail app on my iPad. Same thing happened-- clicking the link in my email on my iPad took me back to my iPad's web browser and I was able to read New Yorker articles in my iPad's web browser.
So then I clicked on the little top bar that offered to "open this article on the The New Yorker app" and that took me to the app. The app (once again) wanted me to confirm that I had a subscription, and it did so through a web pop-up screen, like before. *But this time it had my email/login/password credentials and asked me to select my verified account.* So I clicked on that and now my app is working again. Whew.
Condé Nast or the app-maker needs to fix this. I would give the app 5 stars because I quite like it. But these account verification shenanigans are obviously a problem for every iOS user, have been in place for several months now, and need to be fixed.
Either that, or they need to acknowledge this problem and offer a work-around.
by Stanleykubrickmartinscorcese
I think your App is AWFUL and I love everything else about the NYer...whenever I get my daily email from the Nyer with a story that interests me I click on it but it denies me entry (why if the NYer sends mail to my email address can it not recognize that I have been a subscriber for THIRTY PLUS years???)...but I’m interested enough in the article to open up my NYer App to read the article there but half the time it denies me access, instructing me to link my subscription (which I have done repeatedly!!!)
Tonight was the final straw: Patrick Berry is my favorite crossword constructor so I was eager to tackle his puzzle; I went through the rigamarole described above, but when I reached the Link Your Subscription page, my attempts to either enter my address or my subscription number failed. Aaaaaargh!
Please tell me what I am doing wrong and make the NYer more digital friendly for your loyal and enthusiastic subscribers!!!
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