AZ Lottery Players Club Reviews

by Tylerd3303

How come you guys have made the ticket scanner so touchy. I mean you use to only have to barely scratch the barcode and it would read it now I have to scratch the whole white bar and everything around it just to get it to enter. Also why wouldn’t you make it automatically enter it in second chance? When you have multiple tickets it really makes it time consuming and frankly quite annoying. Please fix this issue thank you

by Death Tortoise

The menus are bloated. Finding the numbers history and current jackpots for the draw games is gone. The menu layout is stupid the menu at the bottom says Earn, Rewards, and Promos. How are those 3 things not really the same thing? The menu button on the top left contains 13 menu choices most of which are redundant and not helpful for someone using AZLotteryPlayersClub . Faqs, about app, and virtual tour, terms and conditions and games should all be combined. Ticket checker and then manual ticket checker are not needed separate entries they should be combined. The one thing it’s supposed to do it does poorly and that’s Scan draw tickets into the players club. It struggles with every ticket. The coupons on AZLotteryPlayersClub don’t work with the machines unless you are using cash because there’s a bug in the software.

by MonkeyNipplez

It keeps saying that my email & password do not match and then it locked me out because I kept trying. I even tried resetting my password but it continues to say that the email & password do not match. I’ve emailed customer support but no one responds. You would think that with the millions of dollars they constantly collect from all the losers, that they would hire at LEAST a decent app developer to put together a working app.

by TimeLordGirl

I’ve been using this for several months now. I practically have to key in every ticket to get credit. The scanner rarely works. I contacted support about it and they told me to make sure the tickets are on a flat surface and well lit space. Hold the camera still.
I do, and it STILL doesn’t scan. I work in studio photography. For fun I put the phone on a tripod and used studio lighting … it STILL didn’t scan. Seriously. AZLotteryPlayersClub is awful. Can’t even use its MAIN function correctly. AZLotteryPlayersClub Developer needs to be fired.

by 21136978

My son and I both downloaded AZLotteryPlayersClub and we cannot register! The screen freezes up after putting in your name. I erased AZLotteryPlayersClub and re-downloaded (twice) thinking it was a glitch. Nope, we even tried starting with the email, then working backwards through the name, nope. If I could get my name in it would freeze up when I tried to enter bday and email. If I could get the email in, it wouldn’t allow to add name. It’s crazy! What’s the point if you can’t even sign up? It’s useless, very disappointing.

by Barbg53

All the hype, great promos, much like our prez - nothing on delivery! And the free game (which I came to enjoy) won’t even load. Not sure I’m a fan of the new concept... every ticket is worth points, everything is worth points - what IS the point? Go back to the old version where everything worked and made sense! Not all new is better!

by Shygirl2019!

I loved the extra game that the website offered. The new website I got it to work the first and second time I used it, but other than that it doesn’t work. Not sure if I should submit them since I don’t know if they are winners or not. It’s got some better features by telling you how many people were entered into raffle. The other website was more fun and worked. I would think you guys make enough money down there you’d have this fixed by now.

by StillNotAGambler

I rarely play the lottery. You’re more likely to get hit by lightning than win the lottery. ALL I wanted to do was quickly scan my ticket to make sure I didn’t win anything. I had to wait frikken forever for download, then it wanted to TRACK me!!!! WTH???? Denied! Then it wants me to create an account???? Just to check my numbers???? This is the first ticket I’ve purchased in about 5 years. Will be my last. TOO much hassle.

by Taritz

AZLotteryPlayersClub needs an update. Just scanned my loaded scratchers and it did nothing when I choose spin the wheel for bonus points. And my scratchers were not entered in the second chance drawings. Please fix this please and hopefully I can get some bonus points and entered in the second chance drawings.

by Kellyscott17

My iPhone 12 gets very hot when using AZLotteryPlayersClub. It gets even hotter when playing the 2nd chance crossword game, it’s hot to the touch even through my case. I took my phone to Apple because of the excessive heat. After running diagnostics, they couldn’t find any issues with it and suggested it could be AZLotteryPlayersClub. Has anyone else reported this issue?

by CDO PHX

How can AZLotteryPlayersClub be so good and fast at scanning for winning numbers yet so terrible at scanning for players club??? It scans and scans and scans and scans and never comes up with anything It is a major PIA to hand enter the long alpha numeric player club entry codes. In fact, it’s not even worth my time. I have an iPhone 12. Its not my phone. Please get that fixed.

by HamSandy

IDK...I’ve been trying to scan tickets with my iPhone for the handful of days the new app’s been available but nada. Was hoping there’d be an update to fix the issue by now but that’s a big 10-no good buddy. Guess I’ll go stand in front of the machine at the Basha’s for an hour next time I need a gallon of milk.

by Sharosa2

Why do you need my location to check my lottery ticket? AZLotteryPlayersClub worked just fine until the latest update 2 days ago. Now I cannot check my lottery ticket without location tracking turned on in my phone settings. AZLotteryPlayersClub is now useless as my location is none of your business unless I win.

by Snibor

AZLotteryPlayersClub uses the cell phone camera to scan codes on scratch and draw game tickets. I never have a problem scanning scratch tickets for both the “Ticket Checker” and “Players Club” features. However, for the draw or printed ticket games, I am usually successful using the “Ticket Checker,” but almost never successful scanning the codes for the “Players Club.”

by N64man80

When viewing the “History” tab it no longer shows my entries - the page is all black and nothing is visible. It’s the same for iPhone and iPad.

Update: I am logged in - after further investigation it’s fine when the theme on devices is set to “light.” When setting to “dark” the box that shows all the entries turns completely black and you can’t see the text behind it.

by Bryce School

I tried to scan my tickets. Normally this thing will scan about 5-10 before it crashes. This time it read something like “need to update”. I went to AZLotteryPlayersClub Store and it won’t update. My connection is perfect with the Gs or the WiFi. My phone is awesome. Clearly, AZLotteryPlayersClub needs a little help. 3 STARS is all you get. I really should give 2 based on entire performance. Maybe 1. But I’m feeling nice today.

by Yellow Scalloped Beauty

The main camera on my iPhone 6s is broken. I’m forced to use the “selfie” camera when (attempting) check tickets. It’s impossible for my front camera to successfully scan any of the tickets as it’s not equipped with auto focus.

To check if a ticket is a winner,& have to stop by a retail location or enter it in then The 2nd chance area. If it’s not accepted, that means I won! Unfortunately, I can’t verify the amount.

The second chance area has a far better setup for me as I’m able to manually enter the ticket’s relevant information and submit. I would love this option when checking to see if I won as well. Hopefully that makes sense :)

(Side note: it would be super convenient to enter either multiple tickets from the same game, same pack and/or even the same type if possible. When I have a stack of tickets so much of the data entry is redundant and quite tedious. Any improvement would be appreciated. I don’t see why I’m taken to the very beginning of the process after submitting.

Many thanks for taking the time to read this! I appreciate your time! :)

Christina

by Jie Mana

So the site is a bit cumbersome, as the ticket checker could be more streamlined so not so many clicks need to happen before checking the ticket, or having to click another to check another, that should be automated. I mean, what else are we gonna go other than check another ticket?!?!

Also, when looking at past entries, they are blacked out unless I click on the individual spaces and even then it’s not interactive and greyed out.

Streamline !

by MikeandIke555

AZLotteryPlayersClub you can now download to use and also use to scan your own tickets for both reasons being to see if you’re a winner, as well as for 2nd Chance Entering. You can now also scan any ticket you may have whether it be a winner or a loser, and it will still give you a specific amount of points for that lottery ticket. Usually depends on the dollar amount. You can also earn points by other ways on AZLotteryPlayersClub. There are many fun games you can usually play for points up to 3 times per week. You can still continue to play the games for fun as well if you’d like too as well. You also get some points for every new week that arrives just by signing in. You can also earn points by completing surveys and other different ways as well to add to your total amount of points. Very fun APP and it has improved drastically over the last few years becoming a very fun APP to be on.

by AzWeth

I think AZLotteryPlayersClub has been updated since the most recent reviews. Its not perfect, but the scanning capability is now live. I scanned some tickets that I thought were losers (because I hate the crossword games) and found two winners for a total of $35, so worth it for me.

You do have to completely scratch to reveal the entire barcode, and even then, you may need to chance locations are lighting, but that’s easily fixed.

I also like that I can and 2nd change entries.

I saw someone speculate that it might not be sanctioned by the AZ lottery, but I went to the AZ lottery website, and there is a link for AZLotteryPlayersClub.

by AndrewK_91

Almost feel like I’m getting scammed. Contacted support for assistance and followed all of their instructions. My camera on my IPhone is perfectly fine. Yet only the ticket checker works. When I try to scan a ticket for the players club, it rarely works. But then when I switch it back to ticket checker, it immediately works. Why do I get the feeling that they don’t want to give me points? Seriously, why would it ALWAYS work for the ticket checker but RARELY work for the players club points? Almost done with AZLotteryPlayersClub and with buying any lottery tickets/scratchers etc due to this. Flawed system

by 1986kcrew

Had to re-enter all my personal information all though I’ve had an account with az lottery players for several years now. And I also had to set a new password just because I updated my app. The old app was easy and seamless with everything built in to it, including new winning numbers on it. Now you have to exit AZLotteryPlayersClub and go to the regular website to see new winning numbers. New app is a downgrade not upgrade.

by Diggyyyyyyyy

It’s been mediocre for a long time. But you could scan your tickets to see if you were a winner.

They just did a major update and took away the one thing that makes their app functionable. You can no longer scan tickets without signing in. You guys should look at Colorado‘s lottery app. It just blows yours out of the water between this and you guys shoving the mask wearing down our throats… I’m just done

Greedy greedy greedy

by Sublang

I was excited to see a ticket scan option to double check losing tickets. It scanned the first few tickets. Now it won’t scan anything. It’s giving me system error message. Tried resetting , etc. with no luck. You would think the billions of dollars that flow through AZ lottery would result in a premium app. I guess not

by Raw3G

A lot of the most recent reviews are negative I’ve had AZLotteryPlayersClub for awhile now with no issues . I can see all my previous tickets purchased and never freezes.
It would be nice to be able to track wins and losses but doubt it’s possible I’m sure you wouldn’t want people seeing how much the actually loss compared to win.
But overall great app easy to use and very reliable for what it’s designed for use it everyday !