Starry Internet Reviews

Updated review from 1-4 stars:
Everything works as it should now. Support very helpful. Just wish there was landscape mode and that there was a way to see which server we are receiving from (we got switched on accident somehow and didn’t know it). A few admin options regarding security/snooping would be great but as far as StarryInternet it works well! We like starry sooo much more than awful Verizon.

App reads ‘Cannot connect to your Station Station’ however, I’m able to view devices connected or disconnected in real time but pausing or unpairing, or doing any actual functions has suddenly seized working and I get the above message. It was working fine before. And, no, I haven’t changed passwords or anything. Contacted Customer Support but...same message pops up so not able to request help. Weird.

Look, there are a lot of things I love about having Starry. Like the fixed price and reliably fast upload and download speeds. Not sure if anyone else has this problem, but pretty much all the features they advertise for StarryInternet are unavailable to me. All I can do in my app is view my next bill and some support articles. No viewing connected devices or troubleshoot. Why as a fairly new customer (5 months or so) do I have an outdated product experience that does not match what you advertise? It’s pretty lame for your advertisements and experience to be so many worlds apart.

Best internet I’ve had so far. Hopefully they’re planning to expand in more areas I don’t plan to live in this terrible neighborhood. But I can say at$t we’re to pricey. Rather you can afford it or not. Just highly ridiculous for one one. I recommend this service to anyone.

Starry has been flawless so far. No connection issues. I’m getting faster internet for even cheaper than my prior provider. Starry should be putting other companies out of business.

StarryInternet has fewer features than when I started. The latest version has a simpler layout, but you can no longer see what devices are on your network. I think someone may have stolen my password, but there is no way to tell before I reset everything. To be clear, this feature was available a few months ago.

Also, they gave me a different router from the one pictured and told me it was “new” maybe this is why almost none of the features pictured are in StarryInternet .

StarryInternet barely does anything to begin with, how do you lose features???

Update. The developer suggested that I could have the advertised features by logging into my router via web browser. As this suggestion does not involve StarryInternet or any features advertised within StarryInternet , I am lowering my review. It’s been an additional four months and no improvements.

I may be spoiled: I’ve been sitting on fat pipes, first at work and then in my last personal subscription. I’m starting to need streaming, where before 90% of my traffic was text; Starry does pretty well as a happy medium. It’s not the old dialup I used to ship my source text and it’s not the arm & leg payment of the fibre line with the growing cost cable dinosaurs. It may just be the Goldilocks zone of Internet.

StarryInternet and Entire Service team works wonderfully!!! Very happy with the internet service and StarryInternet is straightforward as with the Starry Company!

Removed any information about your router, just a stock photo staring at you in StarryInternet the whole time. No speed test anymore. Can’t configure anything in the router. Does not even hint at the fact that your online and connected, who decided to remove all the actual functions of StarryInternet ? It’s practically worthless at this other than for billing.

StarryInternet in combination with the website, the only use that has is payments. I can not even change the name and password for my router, the communication is all over the place through StarryInternet and email... bad coordination. All I have experienced with this service is a headache. As the old saying says “the cheap always becomes more expensive “

Hello, I use StarryInternet frequently from my iPad but I wish it had landscape mode. I haven’t found any setting but StarryInternet doesn’t switch from portrait to landscape when I rotate my iPad. Thank you for your consideration.

Most of the FAQ’s refer to being able to do things from StarryInternet but the functionality is not available. Can’t change my Wi-Fi name and password. My name was misspelled I. My account and I can’t change it. Is there some other app that the FAQ’s are referencing because StarryInternet can’t do anything.

If you value data privacy, you should stay away from StarryInternet. They do not have an option to delete account even though you’ve canceled your service.

And their support made it impossible to delete your personal data: phone number, credit card info, address, bills etc.

I canceled my service 3 months ago. Been dealing with their support to delete my information from their system. It’s still not resolved.

Why do they make it so difficult to delete my personal data. It’s so fishy.

Super easy to use and amazing service all around.

Starry is light years ahead of competition. Super fast internet, amazing customer service.

$50=high speed internet with great service

I really wanted to like Starry Internet. $50/mon for 200gig speed is a great deal. Unfortunately, I constantly loose internet whenever there is the slightest bit of rain. This was never an issue when I had Fios.

Latest version of StarryInternet crashes and won’t open after the update.

When searching online for a ISP, Starry caught my attention. After being with them for 3 months, it’s been a pain in my neck and such a hassle.

Slick, intuitive app. Love how easy it was to pair with my Starry Station (i.e. the accompanying smart router), as well as how quickly I was able to change my network name & password, set up guest network & password, monitor & speed-test my network, as well as see exactly which devices are connected and potentially hogging my bandwidth at any given time.

I find that it will disconnect on its own and will pause devices for no reason.

It goes down more often than it should. Can’t rely on it for WFH.