Company Name: Starry, Inc.
About: The Starry app is your pocket guide to your Starry Internet account and a remote
control for all of the advanced features included with your Starry Router home
WiFi hub.
The app brings the information you need most front and center,
including your internet and WiFi network performance, your billing information,
and access to our around-the-clock support.
Listed below are our top recommendations on how to get in contact with Starry Internet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Starry Internet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Starry, Inc.
by Sickpg7
This app has fewer features than when I started. The latest version has a simpler layout, but you can no longer see what devices are on your network. I think someone may have stolen my password, but there is no way to tell before I reset everything. To be clear, this feature was available a few months ago.
Also, they gave me a different router from the one pictured and told me it was “new” maybe this is why almost none of the features pictured are in the app.
The app barely does anything to begin with, how do you lose features???
Update. The developer suggested that I could have the advertised features by logging into my router via web browser. As this suggestion does not involve the app or any features advertised within the app, I am lowering my review. It’s been an additional four months and no improvements.
by Sammyskis1810
Removed any information about your router, just a stock photo staring at you in the app the whole time. No speed test anymore. Can’t configure anything in the router. Does not even hint at the fact that your online and connected, who decided to remove all the actual functions of the app? It’s practically worthless at this other than for billing.
by CecyHernandez
This app in combination with the website, the only use that has is payments. I can not even change the name and password for my router, the communication is all over the place through the app and email... bad coordination. All I have experienced with this service is a headache. As the old saying says “the cheap always becomes more expensive “
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