Contact Mystery Manor Support

by Noshortcutscook

I keep hearing from GI that our feedback gets taken into account. Only if they use it to make the game more impossible. They take 2 beautiful rooms and redo them so that you can’t see the items you need to find. So, they improved the zoom. however the items were too small and indistinguishable to begin with. A blob is still a blob no matter how big you make it. Then update 2.15.1 makes the text for the names of the items you have to find too tiny. I play on a 12.9” iPad. The text shouldn’t be that small. Then there’s the guilds. The brilliant plan is to stick everyone in a guild. You can leave but you just go to a different guild. You can’t opt out! How hard is that to put in as a function. As a result the players that want to be in Guilds and do the events are hampered by the ones plopped into their guild that have no interest. Plus the rewards you can buy with guild points, like everything else in the game, are so many points you will only be able to collect one a year. This is not GI listening to their players! Keys to play rooms are impossible to earn and rooms that need to be unlocked require so many items that can’t be gotten it’s too ridiculous. Don’t tell me time and patience! I think 6 months to collect items to open rooms is excessive! Each update of this game makes it much worse. I will be deleting it and I played the original MM for the iPad and wrote a help website for over 6 years.

by MandaPanda66

Really liked the game for a while. It was challenging, but fun. As any game, the challenges becomes harder as one progresses through the game. Now, however, with updates, the developers have made it impossible to play without spending money. And lots of it. The number of items needed to find in some rooms in a very short amount of time is ridiculous. It is a lot more frustrating than fun. Then, I hit level 186 on match three. I have played this one level for more than a week. It is impossible to to win, unless money is spent which I won’t. I have been put in a guild where only 2 or 3 out of 10 are even playing. I assume most have left due to reasons listed above. Developers, you have lost one more. I will come back when you put your players first instead of being greedy.

Edited: Response to Developers. If I play the same match three level game, for a over week, and only spend coins on the same level, in this case, level 186, I consider it not winnable without spending money. I have played many other games with extremely hard levels, but never for a week or even several days without winning. You can have your frustrating, money hungry game, there are plenty of find and seek games in the App Store.

by Goesse420

I’ve been playing for about a month, the match three is almost impossible to beat after you hit level 130. They require you to collect a certain number of pieces (seahorses etc) but don’t actually give you enough pieces to actually pass the level without paying. Also the amount of energy required to play the rooms is too much. They require you to play rooms in specific modes to get collection pieces or to pass quests but you have to play these rooms 5 or 6 times (in these modes) to get the items needed, it shouldn’t take a week just to get items needed. You need to collect items to “banish” or “trade with” characters but there are so many characters and you never get enough items (some of which are required to play rooms) to actually accomplish anything. I’ve read past reviews and found these same issues were brought up a couple years ago and nothing has changed. The developer comments are always the same: they are working on this in the next update (or something along those lines) but obviously 2 years later and nothing has been changed. I refuse to spend money (which the charge too much anyway) on a game that is almost impossible to progress on.