Contact The Secret Society Support

by El Paso Crone

As an experienced Hunter in these types of games I am sorely disappointed in this one. The amount of energy you are allowed lets you play one maybe two games before you’re out of energy and have to buy more. The prizes you’re supposed to get for completing a puzzle are nonexistent. At least 50% of the time you get nothing But I message saying “better luck next time”. The puzzles themselves, while a good concept of having to complete a puzzle in order to open a puzzle, have made the objects you’re supposed to find too small and too difficult to find so that you end up running out of time and then you have to buy something to help you complete the puzzle. The puzzles should be challenging, not completely impossible to complete without having to buy something. And everything you have to buy is way more expensive than whatever it is you have in your cash so you have to go to the store and buy more rubies or coins or something else. I understand making money. I’m an accountant and very pro business. But there ARE limits. This group is simply too greedy for my taste. Too bad because I tend to spend a few hundred dollars a month on puzzles I like. But I don’t feel that I should have to spend a few hundred dollars every time I want to play a game. The creators need to wrap their heads around the concept of small profits over a lot of people. Coca-Cola has managed to become a multibillion dollar company by making $.02-$.03 on every can of Coke.

by Quilter's Daughter

Cruel, sadistic and anti-gamer! This last special event (I think honoring Mothers' Day) was virtually impossible to finish. While most objects were findable within a few instances of looking in the picture, there were some items which took waaaaaaay too many---more than 10. There was one which I think took more than 15 but I was too frustrated to keep track. It felt like 100 times! I only kept going to see if the item would ever actually appear. And of course it was the last item so l had already invested a lot in completing this. To add insult to injury, the objects needed to combine the collections were hard to get, and the amounts needed increased a lot over the course of the event. Frustratingly, I did not have enough to combine the last 5 items. A gamer works hard enough to get whatever is needed to look in a picture, and then find the items. The requirements to combine items into a collection should not be so punitive. My suggestion is to make combination elements common for all collections, and make only a small amount necessary. I have shared my enjoyment of this game with friends and family in the past, but no longer. It is just too frustrating now, and I want to discourage others from feeling so stressed over what should be, and could have been, fun. Soon my impulse to rage-quit will overcome my addiction and I will be free of this game. In the meantime, heed my warning and do not get sucked in to this sadistic travesty of recreation.

by Cezer0

I can hardly believe how much you have ruined the enjoyment i have appreciated for quite a few years by your recent use of pop-up ads for your companies other games. They are so frequent that i no longer really enjoy playing. I am considering giving up on this game entirely. What bad choices on your part. You have always tried to encourage the purchase of items in game. I would happily make such purchases if they were much more reasonable for what you is received. But these new, Constant pop up ads totally ruin the rhythm of the game and interfere in concentration which destroys the enjoyment and reason for playing. In addition I sent a report of a seriously aggravating issue with the game since the last update that is preventing my purchased keyboard the i use to hold my IPad from communicating with the game. This Bluetooth keyboard works with all the other apps I have on my IPad and previously worked with this game. Now however i cannot type anything, which is essential to be able to play this game, unless i remove my IPad from the Bluetooth keyboard. All these issues are seriously ruining my enjoyment of this game. You have not bothered to respond to my previous communication at all. Not even the usual we have received your letter and referring me to a sight that is worthless. HELP