Contact Harry Potter: Hogwarts Mystery

Contact Harry Potter Support

Published by on 2024-01-05

About: Your letter has finally arrived! What kind of witch or wizard will you be? A
heroic Gryffindor? A cunning Slytherin? A clever Ravenclaw? A loyal Hufflepuff?
YOU decide! With countless choices, you’ll be able to carve out your own
unique path in Harry Potter: Hogwarts Mystery. This is YOUR Hogwarts journey.



How to Contact Harry Potter Customer Service/Support

Harry Potter: Hogwarts Mystery Contact Information

Listed below are our top recommendations on how to get in contact with Harry Potter: Hogwarts Mystery. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Harry Potter: Hogwarts Mystery. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jam City, Inc.



55.81% Contact Match

Developer: Jam City, Inc.

E-Mail: [email protected]

Website: Visit Harry Potter Website

100% Contact Match

Developer: Zynga

E-Mail: [email protected]

Website: Visit Zynga Website





Privacy & Terms:

http://www.jamcity.com/terms-of-service/




Reported Issues: 3 Comments

4.7 out of 5

By SuJuGurr


Energy is Lacking

I will say, for the most part this game is very well done and entertaining. I love the time limited side quests (although I suspect I won’t be doing them as much once I go back to working in an office instead of from home, unfortunately). However, the biggest pain point for me is the energy. When I started the game and I figured out that you would increase your max energy with flying classes, I was really excited. Since you start out with 25 energy, which was enough to get you through a one-hour class in one sitting, I was really looking forward to a time when I built up my max energy to 40 or so, in anticipation of being able to start doing three-hour events with only one sitting. Alas, this is not the case. Once you start increasing your max energy, the energy required to a task increases too. So now, my max energy is 38, and it takes me about 35 energy to do a one-hour task now instead of the 25ish that it did before. If the energy required increases too, then what on earth is the point in increasing your max energy at all? I get that you can go longer until your bar refills, but even that is a hindrance if you have to wait longer than you would have before to get the same amount of progress. Jam City, if you could please change the game to go back to the original energy requirements for tasks and make it actually worthwhile to build up max energy, I would be extremely grateful. (And please make it retroactive for players already well along in the game.)



By Vadikka


Yikes

This game is so fun. Relaxing and keeps you coming back for more. Even if you don’t have money to spend you can still progress. However, sometimes when I watch the daily reward ads, they do not register an award, even after watching the entire 30 second ad through. Also noticed that “energy” doesn’t fill up sometimes if you leave the game running in the background of your device. Almost like the timer stops. I left the game for 40 minutes, came back and energy was still zero. Also if your “energy” isn’t on refill timer, the extra energy you can collect around Hogwarts doesn’t count towards refilling your bar. So that’s not very nice, oh and don’t bother playing Gryffindor House because you will always be in last place in “events”. Another strange occurrence is while doing tournament type events with 25 other people, a random new player will show up in the list and suddenly be in first place, pushing all the original people down or people will disappear all together only to show up hours later. Or you will be neck and neck with someone for first place and suddenly they are 1000 points a head of you which is impossible in the full marks tournament. Last thing, Hagrids storyline is designed against you. You will never have enough notebooks to “adopt” creatures. The Cruppy story was angering considering you spend over 3 hours wasting energy just to find out there isn’t a puppy left for you. That angered me. Don’t buy into their greed unless you have money to burn.



By iTunes essary


it’s ok

I recently re-downloaded the game after not playing it for a while. It is a fun game, I will say. But I only have a few problems with it. One is the amount of advertising it has in it’s own game. You have to pay for “Energy Orbs” or wait for like 2 hours. I usually don’t mind waiting, but the lessons in the game, for example, Charms class, only have a two hour limit, which means that you have two hours to finish the lesson, or you have to start over. Most of the lessons also require more Orbs than you start out with as well, which annoys me. Another problem I have is with the limits on the lessons, as I said before. They don’t give you enough time to completely refill your Orbs, making you HAVE to pay if you want to get “5 stars” on the lesson. Recently, since it’s Christmas time, I was invited to the Weasley’s for the holidays, and in order to get to the Weasley’s, you have to ask professors what their traditions are, ( Snape’s is enjoying a nice quiet snowfall on Christmas Day ) and then you have to learn spells and stuff to make gifts, and I knew it was going to take me a while, which is fine, but little did I know there was also a time limit on this one! It only gives you about two days, and if you don’t finish in those days, you just can’t go. And now I’m sad because I don’t get to see Fred and George :( I will say the game would be fun if you were willing to pay 30$ every time you wanted more Orbs to play. Thanks for reading, I usually never write reviews lol.




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